You are a waiter at a restaurant. One night the restaurant is very - ProProfs Discuss
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You are a waiter at a restaurant. One night the restaurant is very busy, and a customer stops you on your way to the kitchen. The customer tell you that there are no more paper towels in the restroom. How should you handle this situation? Choose the BEST and WORST response.



A. Calmly explain that the restrooms are not your problem.
B. Apologize to the customer and tell another waiter to take care of it.
C. Apologize and tell the customer you will take care of it right away.
D. Ask your manager to install hand dryers in the restrooms.

This question is part of Situational Judgement Full Exam Part II
Asked by AfiFrench, Last updated: Feb 11, 2020

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2 Answers

Hehe

Hehe

Answered Jan 09, 2017

  1. Calmy explain that the restrooms are not your problem.
  2. Apologize to the customer and tell another waiter to take care of it.
 

John Smith

John Smith

Answered Oct 25, 2016

Calmly explain that the restrooms are not your problem.
2. Apologize to the customer and tell another waiter to take care of it.
 

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