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Can you please describe the actions?

Imagine, that an angry person calls the Office and starts speaking impolitely.

This question is part of Administrative Skills Test
Asked by Wyatt Williams, Last updated: Feb 20, 2020

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3 Answers

yasmin_osama

Yasmin_osama

Answered Feb 20, 2020

I will advise and ask him to calm down in order to understand what is the problem he faces in order to solve.

 

John Adney

John Adney

Answered Mar 12, 2017

Listening to customer/client that shows unbehavior act of conduct is best to listen responsive -after listening you can probably give that individual a word of advice that he/she would respond to more morally

 

packie

Listening to customer/client that shows unbehavior act of conduct is best to listen responsive -after listening you can probably give that individual a word of advice that he/she would respond to more morally
 

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