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What should you do if a customer complains that there needs to be more paper towels in the restroom but you're extremely busy?



A. Calmly explain that the restrooms are not your problem.
B. Apologize to the customer and tell another waiter to take care of it.
C. Apologize and tell the customer you will take care of it right away.
D. Ask your manager to install hand dryers in the restrooms.

This question is part of Situational Judgement Full Exam Part II
Asked by AfiFrench, Last updated: Apr 03, 2020

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AfiFrench

AfiFrench

Answered Nov 18, 2017

Calmly explain that the restrooms are not your problem.
Apologize to the customer and tell another waiter to take care of it.
 

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