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garyarmstrong

I sense, I think, I feel, I want, I can, I will

1 Answer

lesliejmiller

Assessing the situation Clarifying the problem Define interset and find common ground Generating options Decision making and implementation

1 Answer

lesliejmiller

Not hearing Hearing Hearing feelings Therapeutic listening

1 Answer

lesliejmiller

Content Feelings Relationship

2 Answers

lesliejmiller

Nonverbal Verbal Para-verbal

1 Answer

lesliejmiller

Avoiding Accommodating Compromising Competing Collaborating

1 Answer

lesliejmiller

Degree of assertiveness Degree of cooperativeness

1 Answer

lesliejmiller

Power-based Rights-based Interest-based

1 Answer

lesliejmiller

Parties want a resolution that will satisfy both

1 Answer

lesliejmiller

Parties generally take an adversarial approach to win

1 Answer

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