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Situational Judgement Questions and Answers (Q&A)

John Smith
Answered: Apr 02, 2020
Tell Paul to drive the forklift slowly and carefully so he can avoid accidents.
Stop Paul and explain why it is unsafe for uncertified workers to operate forklifts.

2 Answers

218 views
AfiFrench
Answered: Apr 02, 2020
Explain that you are closing, but the customer can make a quick purchase if she knows what she wants to buy.
Suggest that the customer look for a gift at another gift shop that is open...Read More

1 Answer

208 views
AfiFrench
Answered: Apr 02, 2020
Calmly explain that the restrooms are not your problem.
Apologize to the customer and tell another waiter to take care of it.

1 Answer

207 views
AfiFrench
Answered: Apr 02, 2020
Ask Roberto to fill in for employees who need their shifts covered.
Give Roberto the extra shifts he needs until he pays off the expenses.

1 Answer

205 views
Hehe
Answered: Jan 09, 2017
Calmy explain that the restrooms are not your problem.Apologize to the customer and tell another waiter to take care of...Read More

2 Answers

204 views
AfiFrench
Answered: Apr 02, 2020
Tell your supervisor that Alex never refills the copy machine s paper.
Ask Alex to refill the copy machine if he uses all the paper.

1 Answer

204 views
AfiFrench
Answered: Apr 02, 2020
Continue working despite the potential danger because it is important to keep the client happy.
Check with your supervisor to see if it is safe to work, and trust that he will keep you and the...Read More

1 Answer

204 views
AfiFrench
Answered: Apr 02, 2020
Explain to your co-worker that she could get in trouble for using her work phone and computer to apply for other jobs.
Tell your co-worker that she should be happy with her current salary and...Read More

1 Answer

204 views
H. Martin, Content Writer
Answered: Aug 10, 2018
If your evaluation has suggested that you are not speaking clearly enough to customers, there may be a workshop that will focus upon clarity of communication and if so it would be the best...Read More

2 Answers

203 views
Gurpreet Matharu
Answered: Aug 16, 2018
1.Complete the job as you have been instructed, using what you remember from training to help you. 2. Ask if a co-worker can help you at the beginning of your shift in case you have any que...Read More

2 Answers

203 views
AfiFrench
Answered: Apr 02, 2020
Bring in a radio and play it really loud so your co-worker knows how annoying it is.
Suggest that your co-worker use heaadphones when she listens to the radio at work.

1 Answer

203 views
AfiFrench
Answered: Apr 02, 2020
Tell the customer that he is being selfish and doesn t need three samples.
Explain your policy and ask that he take only one sample.

1 Answer

203 views
AfiFrench
Answered: Apr 02, 2020
Calmly explain that you do not mind making copies, but his requests this week have been excessive.
Tell the administrative assistant that he needs to get his act together and then hang up the...Read More

1 Answer

203 views
John Smith
Answered: Apr 02, 2020
Remove the broken toys and ask how you should dispose of them.
Tell the toddlers that they should not use the broken toys.

1 Answer

203 views
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