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SFDC Questions and Answers (Q&A)

Explore hundreds of interesting SFDC questions and answers (q & a).... Read More Become a part of the community, collaborate with the like-minded people from across the world, and share answers about SFDC questions. You can also ask any question in case you do not find answers in our library or help someone by providing your best answer.


Increase the use of dynamic content in emails ->Personalize email whenever possible

Adopt a Cart Abandonment Email Campaign ->Did they abandon before they bought?

2 Answers

Re-entry anytime allows a contact to enter the journey multiple times and be in the journey at the same time. If you use a journey for a post-purchase engagement, for example, allow contacts to enter the journey whenever they purchase." Salesforce Help -Journey Entry Control Best Practices...Read More

2 Answers

In the modern world today it’s important to have all your documents with you at all times. However, with the variety of screens one owns, shifting data between different devices can be a task. However, Chatter files comes in here and allows users to move content files from different...Read More

1 Answer

The database uses an "Email ID", which is a numeric field that represents both the business unit and email address. Therefore you don't have to ask 'Will new users have an "Email ID?" This is incorrect. More logical is to know is there is a customer preference center needed so newly registered...Read More

1 Answer

Campaign Email Tracking Report?

The question specifies "reported per email campaign". Email performance reports are per email id.

1 Answer

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