CSR Questions and Answers (Q&A)

All of the above

1 Answer

Welcome Suite prepared with updated and plentiful sales materials
Opening all Show Offices and ensuring lights are on
Center availability is ready and accurate
All common areas are set to Planogram

1 Answer

Deal with the complaint as soon as possible
Take ownership of the complaint
Ask the customer to provide a copy of the letter

1 Answer

Move-in Questionnaire Review
"After the First Bill" Meeting
Customer Orientation
Online Move-in Survey

1 Answer

Hit ( ⌘ T)

1 Answer

Put a $ sign in front of the consignee name and enter in the COD amount in special instructions via F12.

We do collect CODS in DI, but never use the COD AMT field! This tells the system we already collected revenue for the stop and removes it from the customer invoice. Put a $ in front...

1 Answer

Encourage eco-design
Integrate environmental costs into product costs
Improve waste management and recycling
Reduce disposal / waste creation

1 Answer

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