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Community Cloud Questions and Answers (Q&A)

L. Hawkes, Teacher
Answered: Oct 16, 2018
For a keyword list criteria, there are 30 that can be placed for each org. There are some bad words that should be prevented from being said especially in forums because this might reflect badly...Read More

4 Answers

Dearjaywang
Answered: Sep 21, 2019

2 million for a partner, Lightning External Apps Plus, or Customer Community Plus

10 million customer Community or Lightning External Apps Starter

3 Answers

C. Marcus, Content Developer
Answered: Jan 04, 2019
If you are part of a company and use Salesforce, there may be times when you need to add more people from the company to be able to use the system. Otherwise, they would not have access to...Read More

2 Answers

Shaileshmalhar
Answered: Feb 07, 2019

The correct answer is to Create the account and enable it as a partner account. There is no partner profile need to be created.

2 Answers

John Adney
Answered: Jul 11, 2017

The new version is:

Setup >> All Communities > Builder > Administration > Preferences > Enable Setup and Display of Reputation Levels

2 Answers

K. Myers, Blogger
Answered: Jan 03, 2019
What sounds like the easiest way to enable the language picker to me is to go to the available languages option in the setup menu and drag the language picker onto the template, or answer...Read More

1 Answer

Deepakdhingraweb
Answered: Jun 07, 2019
Yup, there should be separate communities one for partner and other for customer. As the use case says partners should have access to opportunities, which is available only with partner...Read More

1 Answer

M. Krasinski, Content Writer
Answered: Feb 14, 2019
The correct answer to this question is D. The "Knowledge One" permission set needs to be assigned. In order for users to be able to switch from the Articles tab to the Knowledge tab, the...Read More

1 Answer

Carice Snow, Motivator
Answered: May 22, 2019
The correct answer is option C To share cases created and owned by your community users (Customer Community Plus) with the internal product support team, the best way to achieve this is by using...Read More

1 Answer

L. Sevigny, Doctor
Answered: Feb 14, 2019
The correct answer to this question is C. A Napili template is a powerful support community template that lets your customers post questions to the community and search for and view articles that...Read More

1 Answer

John Adney
Answered: Sep 17, 2017

Custom Sharing Rule.

Custom Sharing Groups are only available for Customer Community licences.

1 Answer

Jason B. Elster
Answered: Apr 20, 2018
When you enable super user access, you can concede super user access to accomplice users in groups. Super user access permits accomplice users to see the data of different users with a similar...Read More

1 Answer

C. Reyes
Answered: May 31, 2018
Salesforce.com’s customer relationship management service is broken down into several broad categories: Commerce Cloud, Sales Cloud, Service Cloud, Data Cloud, Marketing Cloud, Analytic...Read More

1 Answer

Nrightmire
Answered: Jan 28, 2020
Enable the article voting property on the Article Content component in the article detail page in the Community Builder

1 Answer

Shiny
Answered: Apr 28, 2019

C. Use the Standard Surveys Lightning Component

1 Answer

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