Community Cloud Questions and Answers (Q&A)

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For a keyword list criteria, there are 30 that can be placed for each org. There are some bad words that should be prevented from being said especially in forums because this might reflect badly in the company. This is because you would need up to 3 full lists which would bring the amount to...Read More

4 Answers

What sounds like the easiest way to enable the language picker to me is to go to the available languages option in the setup menu and drag the language picker onto the template, or answer C. I should say before we go any further that I do not have experience with SalesForce, but this soun...Read More

2 Answers

The correct answer to this question is D. The "Knowledge One" permission set needs to be assigned. In order for users to be able to switch from the Articles tab to the Knowledge tab, the Knowledge One permission should be added to the permission sets. To do this, "Permission Sets" should be...Read More

2 Answers

If you are part of a company and use Salesforce, there may be times when you need to add more people from the company to be able to use the system. Otherwise, they would not have access to records that might need to be pulled and analyzed. If you are the Salesforce Admin, you must comple...Read More

2 Answers

Correct answer is toCreate the account and enable it as a partner account. There is no partner profile need to be created.

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Yup, there should be separate communities one for partner and other for customer. As the use case says partners should have access to opportunities, which is available only with partner licenses.

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The correct answer is option C To share cases created and owned by your community users (Customer Community Plus) with the internal product support team, the best way to achieve this is by using custom sharing group. Records owned by community members are not automatically shared with all...Read More

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The correct answer to this question is C. A Napili template is a powerful support community template that lets your customers post questions to the community and search for and view articles that they are in search of. The template can organize the community by adding the flexibility of topics...Read More

2 Answers

Custom Sharing Rule.

Custom Sharing Groups are only available for Customer Community licences.

2 Answers

When you enable super user access, you can concede super user access to accomplice users in groups. Super user access permits accomplice users to see the data of different users with a similar part in the accomplice part chain of importance. You can concede super user access to anybody wi...Read More

2 Answers

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