Admin 201 Questions and Answers (Q&A)

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There are two things that should be considered. The first one is A which means that Mobile Lite should be available to the whole organization. The second thing is C. There may be a limit to the details that will be synchronized. In this case, those that are recently reviewed should be...Read More

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There are different customizations that can be done in Salesforce activities to ensure that it will be unique for every organization that uses it. Some of the customizations that can be done are the following: A. Workflow rules. The workflow has to be consistent and there are certain rules that...Read More

4 Answers

Field level security makes it 'Read only' and 'Visible'. It does not make it mandatory. I would select 'Validation rule'

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In the computerized world, workflow refers to the consistent activities done in a business. Workflow includes the processes, planning and scheduling, flow control and in-transit visibility. The processes include a group of procedures of work that continues over and over again. The planning and...Read More

3 Answers

There have already been two conflicting answers for this question. As far as I can tell, it should be answer C: chatter feed tracking must be enabled for the case object. This is simply because a case feed shows all the data for specific things, or cases. The chatter feed tracking pulls all...Read More

3 Answers

There are many uses of knowledge articles, but from the given choices, knowledge articles can be used to display for customer self-service (C) and to resolve customer cases (D). Salesforce knowledge allows agents to create articles from a case. This, in turn, will help them validate if the...Read More

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There are two correct answers to this question. The first is C, Chatter files. This is a process, which allows the user to do things in the cloud, like uploading, sharing, and following data. They are useful is allowing users to talk about the data, regardless of the device they are...Read More

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Consistency is the underlying concept that supports contingent loss, which is the potential loss that is dependent upon some future event occurring or not occurring. If the loss is probable and the amount can be estimated, then the loss and liability are recorded with a journal entry. A c...Read More

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The answer to this is B. This can be very effective as this fields can be closed or opened depending on the type of information that the reader would like to know. A person is allowed to create up to 10 rolled-up summary fields. The number of custom fields may vary depending on the required...Read More

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To show the data from summary rows of reports, there are two possible answers. The first one is the chart. It would show representations for every data received so that it can be easily understood by people. The other possible option is a table. What you would use will depend on the data that...Read More

3 Answers

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