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Admin 201 Questions and Answers (Q&A)

Validation rules can make fields required as well, usually used more for making multiple fields required or conditional requirements: Example - Require A or B to be filled out or If this field = A require this other field.

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There are two things that should be considered. The first one is A which means that Mobile Lite should be available to the whole organization. The second thing is C. There may be a limit to the details that will be synchronized. In this case, those that are recently reviewed should be synchronized for easy viewing.

These two things are important because people are going to use Mobile Lite to find some of the important information that they need. Yet, there should be a limit to the records that can be viewed by people. Those that are considered confidential will not be labeled as recently reviewed so that not everyone can access the important details.

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In the computerized world, workflow refers to the consistent activities done in a business. Workflow includes the processes, planning and scheduling, flow control and in-transit visibility. The processes include a group of procedures of work that continues over and over again. The planning and scheduling refers to the way in which these processes will occur. The flow control refers to the speed and control of the work.

The in-transit visibility refers to the work that is in progress. In Salesforce, if you want to know the workflow field update action, you can update the value of a field on a child object and apply a specific value to a field. A child object is one in which it can only be done if there is a parent object.

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There have already been two conflicting answers for this question. As far as I can tell, it should be answer C: chatter feed tracking must be enabled for the case object. This is simply because a case feed shows all the data for specific things, or cases. The chatter feed tracking pulls all that information together into one convenient place to create the case feed for the administrator.

It should be noted that I do not use Sales Force. This information is gleaned from the internet and what I can understand of their help page, since Sales Force tutorials are far and few between. Since I can’t access the software itself without paying a fee, that’s what I have to rely on.

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There are many uses of knowledge articles, but from the given choices, knowledge articles can be used to display for customer self-service (C) and to resolve customer cases (D). Salesforce knowledge allows agents to create articles from a case. This, in turn, will help them validate if the article is the proper solution for a customer’s case. When closing a case, they can use Apex to pre-populate fields on the draft articles by creating an article type called FAQ, by creating a text custom field which is called Details, by creating a category group which is called Geography, etc.

For customer self-service. With Salesforce knowledge, they can also create a self-service experience which is connected to the Salesforce platform. This, in turn, will be integrated directly to the business process so that customers will be able to effortlessly connect with what they need.

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There are different customizations that can be done in Salesforce activities to ensure that it will be unique for every organization that uses it. Some of the customizations that can be done are the following: A. Workflow rules. The workflow has to be consistent and there are certain rules that should be followed to ensure that the quality of the work will not be reduced. D.

Assignment rules can also be customized so that people will know the work that is assigned to a certain individual or group in a clear and concise manner. Lastly, E. Validation rules can also be customized because not everyone will be valid to access certain portions of the task.

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There are two correct answers to this question. The first is C, Chatter files. This is a process, which allows the user to do things in the cloud, like uploading, sharing, and following data. They are useful is allowing users to talk about the data, regardless of the device they are using.

It also helps eliminate more emails and keeps a record of all the comments about the file for easy future access. The other correct answer is D, libraries. This is where information can be shared and stored. Permissions can be given only to give specific people access to the library.

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Consistency is the underlying concept that supports contingent loss, which is the potential loss that is dependent upon some future event occurring or not occurring. If the loss is probable and the amount can be estimated, then the loss and liability are recorded with a journal entry.

A contingent loss is one that may arise depending upon whether an event occurs at some point in the future. A contingency occurs when there is a situation for which the outcome is uncertain. The accounting for a contingency is essentially to recognize only those losses that are probable and for which a loss can be reasonably estimated.

If the conditions for recording a loss contingency are not met, then they are met during an accounting period.

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The answer to this is B. This can be very effective as this fields can be closed or opened depending on the type of information that the reader would like to know. A person is allowed to create up to 10 rolled-up summary fields. The number of custom fields may vary depending on the required amount by the team.

There are some that are only given a few while others can create customized fields as they see fit. There are other things that will vary also such as the relationship field, the rich text fields, and so much more. It is ideal to get to know more about this before making to be sure that you will be able to create data that is easy to understand.

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To show the data from summary rows of reports, there are two possible answers. The first one is the chart. It would show representations for every data received so that it can be easily understood by people. The other possible option is a table. What you would use will depend on the data that you want to show.

If you want to provide numerical data, you can use a table especially if there are some computations that are involved. If you want to show a large amount of data, you can use a chart instead. There are different ways that you can show a summary of the data that you have gathered. You just need to choose whichever you think is more appropriate.

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