Entitlement and Milestones.
It is not cased escalation.
Isn't it conflicting with the question -
What permission is set in a user's profile? Choose 3 answers.
Child object is not accessible in workflow. Process builder is there for that. below 2 are the correct answers -
A.Apply a specific value to a field B.Change the record type of a record(Your Answer)
The right answers are "chatter files" and "documents".
Chatter files You can upload a file and store it privately until you're ready to share it. Share the file with coworkers and groups to collaborate and get feedback. Attach files to posts in a Chatter feed on the Home tab, Chatter tab, a profile, a record, or a group. Users with access to Salesforce Files Sync can access, sync, and ...