Provide instant support

Increase conversion rates by catching customers at the moment they are seeking information with live chat

  • Initiate chats on specific customer behaviors
  • Chat faster with canned responses
  • Allow call-back requests when operators are offline
  • Co-browse with customers
  • Capture leads with pre-chat form
  • Gather feedback with post-chat surveys

Design to suit your brand

Brand your live chat with your own logo, colors & graphics.

  • Select ready-made templates or customize with CSS
  • Insert your own graphics
  • Customize your chat window
  • Choose where your chat icons appear
  • Grab attention with eye-catching icons or team photos

100+ settings & integrations

Your live chat, your way. Integrate with popular tools, SSL & more

  • Customize chat codes
  • Explore powerful integrations
  • Manage multiple departments & groups
  • Optimize marketing & ad campaigns
  • Track reports in Google Analytics
  • Send customer data to Salesforce

Reports & analytics

Track chat performance easily and efficiently

Make Customers Happy
  • Monitor your visitors’ activities
  • Easily manage your team
  • View chat rating reports
  • Track hourly chat statistics
  • Use tags to label your chats

Anywhere, anytime, any device

Stay connected with customers at all times

  • Native apps for Windows & Mac
  • Web, mobile & tablet compatible
  • Works perfectly on any browser & OS
  • Fits all mobile screen sizes
Anywhere, anytime, any device
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