ProProfs Chat is designed to equip you with powerful features that help you create a delightful support and sales experience for your customers. It is perfect for both beginners and professionals, small as well as enterprise.

ProProfs Chat starts at $0 (forever free plan) and comes loaded with all the bells and whistles you need to create a seamless support process for your customers.

Here’s a feature and price comparison between

ProProfs Chat vs Olark
Features
ProProfs Chat
Olark
Pricing
Starts at $15/month
Starts $19/month
Storage
Unlimited
You’re on your own
Hosting
Free Hosting
(World-class hosting on IBM)
Yes
Designed For
Businesses
Businesses
Installation & IT Support
Not required
(Cloud-Hosted)
Not required
Customer Support
Canned Responses
Yes (in-built)
Yes (Via API)
Customer Details
Yes (Via API)
Chat Tags
File Sharing
Delivery Status
Yes
(Track if a customer reads your message)
Chat Transfer
Chat Transcripts
24/7 Self-Help
Yes
(Reduce support tickets by up to 80%)
Pre-Chat Form
Customer Engagement
Customization & Branding
Ticketing System
Reports & Analytics
Smart APIs
Integrations
Coding & Customization Knowledge
Team Management
Customer Feedback
Anytime, Anywhere
Security & Permissions
Scalability
24/7 Support

Why Choose ProProfs?

  • Easy to Install & Use Live Chat Software
    Easy to Install & Use

    ProProfs Chat is designed to be used by all skill-levels. All you have to do is copy-paste our code to your website and start providing instant support to your visitors.

  • Live Chat Software Awesome Support
    Awesome Support

    We are here for help 24*7, if you need us. We have phone support, instant chat help, and a huge knowledge base.

  • World-Class Cloud Infrastructure Live Chat
    World-Class Cloud Infrastructure

    ProProfs Chat is hosted on highly reliable cloud platforms - Amazon and IBM. This ensures users get the benefit of faster deployment of the system.

  • Live Chat Software Starts at $0
    Starts at $0

    Kick-start your customer support process with our 15-day FREE trial - your account continues as a Forever Free Plan post the trial with all the necessary features you need to keep rolling.

  •  Reliable System Uptime Live Chat
    Reliable System Uptime

    Never experience downtime with ProProfs Chat. That means you can answer all incoming chats without facing any technical glitch and never miss a support opportunity.

  • Live Chat Used by Millions
    Used by Millions

    ProProfs enjoys a large customer base spread around the world. It is trusted by leading companies, colleges, and universities.

Here are some more Olark alternatives for you to explore:

1.Acquire
Acquire: Olark Alternative

Acquire is one of the best Olark live chat alternatives that helps you nurture visitors right from engagement to customer onboarding and that too in real-time. The live chat tool helps to qualify leads and route them to the right departments to reduce bounce rate. And that’s not all. This not only helps a business boost sales but also improve brand loyalty in the process.

Pricing: $38/month/user
2.Intercom
Intercom: Best Alternative to Olark

You can also replace Olark with Intercom. The live chat helps you improve lead growth and conversions at every stage of the customer lifecycle. What’s more, it even creates a personalized customer support experience that results in a satisfied customer.

Pricing: $39/month/user
3.Drift
Drift: Olark Live Chat Alternative

Drift is another alternative to Olark which is seen to be one of the fastest-growing customer support and service tools. As a user, you get the option to connect instantly with buyers and improve brand engagement. Your sales team can easily access the information captured on visitors and use it to create a great experience for customers.

Pricing: $50/month+$20/user
4.LiveChat
LiveChat: Similar to Olark

As a successful lead generation tool, LiveChat captures qualified leads for your business and boosts sales. Moreover, the tool becomes the perfect platform for businesses to connect with their customers in a matter of a few clicks.

Pricing: $19/month/user
5.Kayako
Kayako: Olark Competitor

Finally, Kayako is the next Olark alternative that helps business owners provide instant customer service experience. Using this customer service live chat, businesses can resolve questions faster and improve customer satisfaction. Operators even get the opportunity to provide anytime, anywhere support to customers with easy-to-use live chat mobile app.

Pricing: $15/month/user

You can explore and make a conscious choice based on your requirements with that crisp list of Olark alternatives. In case you are still unsure which of these is the best live chat software, give us a call at our toll-free number (855) 776-7763 and one of our human support team will make your job easier.

What Our Customers Say

  • Daniel Stein I love ProProfs user experience. The interface is easy to use yet packed with powerful settings.

    Professor Daniel Stein, Director of Technology Initiatives, Touro College

  • Bill Wisell ProProfs support is one of the best I have experienced. They truly care about their customers and deliver resolutions fast.

    Bill Wisell, Health Licensing Coordinator, Nebraska Department of Human and Health Services

  • Carol Tiffany We provide a lot of information regarding room decor and special packages. With ProProfs Chat, our guests know that we are accessible and committed to meeting their demands.

    Carol Tiffany, Lazy Cloud Lodge

Switch to ProProfs for a Simple & Delightful Customer Service Experience

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  • ProProfs Chat Software Reviews on Capterra
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  • ProProfs Chat Software Reviews on SaasGenius
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