With powerful features, ProProfs Chat equips you with everything you need to create a delightful support and sales experience for your customers. It’s been designed keeping in mind both beginners and professionals, small as well as enterprise users.

ProProfs Chat starts at $0 (forever free plan) and comes loaded with all the bells and whistles you need to create a seamless support process for your customers.

Here’s a feature and price comparison between

ProProfs Chat vs LiveChat
ProProfs Chat
Starts at $15/month
Starts at $16/month
You’re on your own
Free Hosting
(World-class hosting on IBM)
You’re on your own
Designed For
Installation & IT Support
Not Required
Not Required
Customer Support
Canned responses
Yes (in-built)
Customer details
Chat tags
File sharing
Delivery status
(Track if a customer reads your message)
Chat transfer
Chat transcripts
24/7 self-help
(Reduce support tickets by up to 80%)
Pre-chat form
Customer Engagement
Customization & Branding
Ticketing System
Reports & Analytics
Smart APIs
Coding & Customization Knowledge
Team Management
Customer Feedback
Anytime, Anywhere
Security & Permissions
24/7 Support

Why Choose ProProfs?

  • Easy to Install & Use Live Chat Software
    Easy to Install & Use

    ProProfs Chat is designed to be used by all skill-levels. All you have to do is copy-paste our code to your website and start providing instant support to your visitors.

  • Live Chat Software Awesome Support
    Awesome Support

    We are here for help 24*7, if you need us. We have phone support, instant chat help, and a huge knowledge base.

  • World-Class Cloud Infrastructure Live Chat
    World-Class Cloud Infrastructure

    ProProfs Chat is hosted on highly reliable cloud platforms - Amazon and IBM. This ensures users get the benefit of faster deployment of the system.

  • Live Chat Starts at $0
    Starts at $0

    Kick-start your customer support process with our 15-day FREE trial - your account continues as a Forever Free Plan post the trial with all the necessary features you need to keep rolling.

  •  Reliable System Uptime Live Chat
    Reliable System Uptime

    Never experience downtime with ProProfs Chat. That means you can answer all incoming chats without facing any technical glitch and never miss a support opportunity.

  • Live Chat Loved by Leading Brands
    Loved by Leading Brands

    Our live chat software is built to grow along with your business and is used by reputed brands such as Sony, Dell, Cisco, and DHL.

Here are some more LiveChat alternatives for you to explore:

Kayako Live Chat Software

Kayako is an online live chat software that helps business owners provide instant customer service experience and resolve questions faster. Users can easily integrate the customer service live chat to their help centers and website to answer incoming questions from customers. Operators even get the opportunity to provide anytime, anywhere support to customers with easy-to-use live chat mobile app.

Pricing: $15/month/user
Intercom Live Chat Software

Another alternative to help you replace LiveChat Inc is Intercom. As a customer messaging platform, Intercom helps users improve lead growth and conversions at every stage of the customer lifecycle. As a live chat tool, Intercom allows you to create personalized customer support experience that ultimately results in a satisfied customer base.

Pricing: $39/month/user
Drift Live Chat Support Software

As one of the fastest-growing customer support tools, Drift is yet another live chat alternative that helps businesses build personalized relationships with customers. Users get the opportunity to instantly connect with buyers and boost brand engagement. That’s not all. The online LiveChat alternative enables your sales team to capture and access customer details to create a great experience for customers.

Pricing: $50/month+$20/user
Olark Live Chat Support Software

Olark makes it simple for you to interact with visitors browsing your website to help your business capture qualified leads, and boost sales. The live chat tool helps you collect data for your sales and support teams that helps them weave the best customer journey during an ongoing chat. As an alternative to LiveChat, Olark makes instant engagement simpler and creates seamless support journeys.

Pricing: $19/month/user
Acquire Live Chat Software

From engagement to fast customer onboarding, Acquire is one of the best LiveChat alternatives that allow users to nurture visitors into customers with real-time support. This not only helps a business boost sales but also improve brand loyalty in the process. Other than that, the live chat tool helps to qualify leads and route them to the right departments to reduce bounce rate.

Pricing: $38/month/user

You can explore and make a conscious choice based on your requirements with this crisp list of LiveChat alternatives. In case you are still unsure which of these is the best live chat software, give us a call at our toll-free number (855) 776-7763 and one of our human support team will make your job easier.

What Our Customers Say

  • Daniel Stein I love ProProfs user experience. The interface is easy to use yet packed with powerful settings.

    Professor Daniel Stein, Director of Technology Initiatives, Touro College

  • Bill Wisell ProProfs support is one of the best I have experienced. They truly care about their customers and deliver resolutions fast.

    Bill Wisell, Health Licensing Coordinator, Nebraska Department of Human and Health Services

  • Carol Tiffany We provide a lot of information regarding room decor and special packages. With ProProfs Chat, our guests know that we are accessible and committed to meeting their demands.

    Carol Tiffany, Lazy Cloud Lodge

Switch to ProProfs for a Simple & Delightful Customer Service Experience

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  • ProProfs Chat Software Reviews on Capterra
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