ProProfs Chat for Zen Cart offers you to capture leads using pre-chat form, monitor visitor details & help customer find things using cool features such as co-browsing & much more.
- Lead your field of business by knowing your customer profiles via real-time monitoring.
- Use saved chat transcripts to build rapport with returning visitors.
- Capture visitor leads and use it strategically in promoting business.
- Resolve customer queries via live chat and reduce help desk tickets.
- Assist visitors using push URLs, co-browsing & more.
- Capture visitors’ key details through pre-chat form.
- Monitor visitors in real-time as they browse your website.
- Upsell through your operators as they assist customers in their purchases.