Use Volusion ProProfs Chat integration to reduce help desk tickets, capture leads and resolve queries to grow your sales arsenal.
- Take advantage of real-time monitoring to know your customer profiles.
- Build rapport with your customers by resolving purchase queries.
- Capture leads using pre-chat forms.
- Use chat transcript and gather feedback in real-time.
- Capture leads with pre-chat survey forms.
- Monitor visitors’ details such as location, browser & much more.
- Reduce help desk cost by resolving queries on live chat.
- Review chat history anytime.