ProProfs Chat

You can do so much with SugarCRM by integrating ProProfs Chat seamlessly with it. Let the magic of ProProfs flow with your favorite app.


Provide instant updates to your sales & support team regarding your customers in real-time by integrating your SugarCRM with ProProfs Chat. Access your SugarCRM contacts while chatting with your customers, convert chat transcripts into tickets & revolutionize your company’s rapport.


  • Easily generate customer leads & track sales.
  • Send real-time feedback to your CRM using live chat.
  • Convert chat transcripts into tickets with one easy click.
  • Create a centralized customer management system for your organization.
  • Edit existing contacts & attach chat transcripts to it.

Key features:

  • Real-time visitor monitoring.
  • Generate CRM tickets on individual chats with visitors.
  • Use pre-chat survey form to increase leads.
  • Manage every aspect of customer management at one place.
  • Attach chat transcripts to tickets for a better analysis.

NOTE: SugarCRM and the SugarCRM logo are registered trademarks of SugarCRM Inc.

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