Spark Pay integration with ProProfs Chat offers you to monitor visitor activities, capture leads & reduce your customer support tickets.
- Create a bank of leads using pre-chat form.
- Assist visitors via co-browsing.
- Reduce customer support tickets by resolving issues on live chat.
- Monitor visitors in real-time to know customer profiles.
- Use canned responses for a swift response time.
- Capture visitor details using pre-chat form.
- Review chat transcripts with visitors anytime.
- Gather feedback on services using post-chat survey.