Capture potential leads and convert them into brand loyals with Shopify live chat integration. The integration of Shopify and live chat allow your operators to monitor visitor behavior and provide a customized support experience efficiently. You can also gather real-time feedback on support service and work towards improving your customers’ experience further.
With proactive chats, your operators will be able to convert your website visitors into delighted customers. The integration allows you to know what your visitors want and assists your operators in providing customizable support that further improves brand loyalty.
The live chat for Shopify integration allows your operators to walk visitors through the sales funnel. Features like co-browsing will help operators to anticipate what visitors are seeking on your website. The same feature enables you to assist your visitors by making context-based search more efficient
Gathering visitor information and storing them as potential leads is simple with ProProfs Chat and Shopify integration. Our pre-chat form will help your operators capture customer information and provide a personalized support experience, since it will become easier for them to anticipate their problems.
Use pre-chat survey forms to capture visitor data and filter potential leads that can be converted into loyal customers later. Improve your customer support experience and boost sales by collecting visitor data before starting a chat session.
Track where your visitors are on your website with our Live Chat Shopify integration. You can get access to visitor details such as location, browser, and much more. This information will help your operators provide a customized support experience to visitors, therefore improving the customer delight rate.
Build a good rapport with returning visitors by getting access to their previous chat transcripts. This will help your operators to understand their customers’ pain points and provide a support experience that addresses them all.