ProProfs Chat for osCommerce allows you to monitor visitor activities, capture leads and reduce customer support costs.
- Enrich your business by capturing leads via pre-chat form.
- Monitor your visitors in real-time and devise strategies according to customer profiles.
- Engage customers and reduce shopping cart abandonment.
- Reduce customer support tickets by resolving issues via live chat.
- Capture leads using pre-chat form.
- Save chat transcripts and review history any time.
- Monitor visitors in real-time as they browse your website.
- Resolve queries on live chat and reduce help desk tickets.