Use Desk.com integration with ProProfs Chat to capture visitor details, handle all your customer support communications at one place and provide efficient assistance to your customers.
- Create or edit support tickets directly from live chat.
- Monitor visitor locations, browsers & more.
- Centralize your customer support operation.
- Capture visitor details using pre-chat form.
- Turn chat transcripts directly into support tickets.
- Review previous support tickets directly from live chat.