Desk.com
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Proprofs Chat

You can do so much with the seamless integration of Desk.com with ProProfs Chat. Let the magic of ProProfs flow with your favorite app.

Description

Use Desk.com integration with ProProfs Chat to capture visitor details, handle all your customer support communications at one place and provide efficient assistance to your customers.

Advantages:

  • Create or edit support tickets directly from live chat.
  • Monitor visitor locations, browsers & more.
  • Centralize your customer support operation.

Key features:

  • Capture visitor details using pre-chat form.
  • Turn chat transcripts directly into support tickets.
  • Review previous support tickets directly from live chat.

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