Use CS-Cart ProProfs Chat plugin to gather feedback, monitor visitor activities and capture leads, all in real-time.
- Use real-time visitor monitoring to know your customer profiles.
- Use saved chat transcripts to build rapport with returning visitors.
- Capture visitor details and gather a bank of leads.
- Reduce customer support tickets by resolving issues via live chat.
- Use co-browsing & push URLs to assist visitors.
- Respond quickly using canned responses.
- Monitor visitors in real-time as they browse your website.
- Upsell through your operators as they assist customers in their purchases.