CS-Cart Live Chat Integration

Description

Use CS-Cart ProProfs Chat plugin to gather feedback, monitor visitor activities and capture leads, all in real-time.

Advantages:

• Use real-time visitor monitoring to know your customer profiles.
• Use saved chat transcripts to build rapport with returning visitors.
• Capture visitor details and gather a bank of leads.
• Reduce customer support tickets by resolving issues via live chat.

Key features:

• Use co-browsing & push URLs to assist visitors.
• Respond quickly using canned responses.
• Monitor visitors in real-time as they browse your website.
• Upsell through your operators as they assist customers in their purchases.