BigCommerce Live Chat Integration

Description

BigCommerce integration with ProProfs Chat offers you to capture leads, reduce customer support tickets and monitor visitors in real-time.

Advantages:

• Build rapport with customers by remembering their orders via chat history.
• Assist visitors in navigating your website through co-browsing.
• Capture visitor leads via pre-chat form to increase your email marketing list.
• Resolve customer queries via live chat and reduce help desk tickets.

Key features:

• Use canned responses to respond quickly.
• Capture visitor details through pre-chat form.
• Know visitor locations, browsers and more with real-time monitoring.
• Send files, save chat transcripts and more for better communication.