BigCommerce integration with ProProfs Chat offers you to capture leads, reduce customer support tickets and monitor visitors in real-time.
- Build rapport with customers by remembering their orders via chat history.
- Assist visitors in navigating your website through co-browsing.
- Capture visitor leads via pre-chat form to increase your email marketing list.
- Resolve customer queries via live chat and reduce help desk tickets.
- Use canned responses to respond quickly.
- Capture visitor details through pre-chat form.
- Know visitor locations, browsers and more with real-time monitoring.
- Send files, save chat transcripts and more for better communication.