BigCommerce
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Proprofs Chat

You can do so much with BigCommerce by integrating ProProfs Chat seamlessly with it. Let the magic of ProProfs flow with your favorite app.

Description

BigCommerce integration with ProProfs Chat offers you to capture leads, reduce customer support tickets and monitor visitors in real-time.

Advantages:

  • Build rapport with customers by remembering their orders via chat history.
  • Assist visitors in navigating your website through co-browsing.
  • Capture visitor leads via pre-chat form to increase your email marketing list.
  • Resolve customer queries via live chat and reduce help desk tickets.

Key features:

  • Use canned responses to respond quickly.
  • Capture visitor details through pre-chat form.
  • Know visitor locations, browsers and more with real-time monitoring.
  • Send files, save chat transcripts and more for better communication.

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