Use ProProfs Chat as one of your customer support software tools to readily answer customer questions with ease and efficiency. Keeping your customers waiting for long can hurt business reputation in the long run. Introduce a live chat software to trim customer support costs and reduce dependency on IVR. Start receiving positive responses from day one as with ProProfs Chat, your operators can:
Let your customers connect to your business within seconds. Use ProProfs Live Chat for mobile, a lightweight app that empowers customers to connect to your support team in a few clicks. Let your customers connect you via multiple channels while your business:
Leverage real-time monitoring to monitor crucial metrics ranging from visitor demographics, operating system and browser information. Never miss a lead again as ProProfs Chat fetches you crucial customer information. Make the most out of ProProfs Live Chat, a cutting-edge customer support software to:
Use ProProfs Chat to cut down excess call and email volume that is overwhelming your support staff. Empower your customer support team to multitask, so that they can get on top of customer questions and provide satisfactory resolutions to their problems. Slash your support costs to more than half and get rewarded with better user engagement as high as 63 percent. ProProfs Chat is the answer to your customer support facepalms as the option allows you to:
Everyone should give it a try!
I love ProProfs user experience. The interface is easy to use yet packed with powerful settings.
Director of Technology Initiatives, Touro College
Excellent Customer Service!
ProProfs support is one of the best I have experienced. They truly care about their customers and deliver resolutions fast.
Health Licensing Coordinator, Nebraska Department of Human and Health Services