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  • dell
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  • dhl
  • yale
  • phoenix

Offer Quick Assistance

Resolve queries instantly using automotive live chat tool

Respond to all customer queries about a specific automobile or availability of automotive parts using ProProfs automotive live chat. This chat software reduces incoming inquiries on subjects like different automotive parts version, makes and models, billing and more as operators can handle multiple chats at the same time. Track visitors location and navigate their browsing pattern to better understand their requirements and initiate the conversation.

  • Answer queries faster with multiple chat windows
  • Resolve queries anytime, anywhere
  • Track visitors location
automotive chat software

Easily Follow Up With Your Customers

Never miss a customer complaint
car help chat software

Keep your customers delighted by never missing a single complaint with the use of automotive chat software and its integration with ProProfs Help Desk. Create tickets to resolve technical queries faster and get regular follow ups from internal teams by creating a child ticket. Set priority against each ticket to reduce overall response time. To make your customer’s experience more delightful, share images and documents that help them understand the solution better.

  • Facilitate follow-ups for specific requirements
  • Create tickets for each customer
  • Set ticket priority
  • Share images, documents

Chat Anytime, Anywhere

Connect with customers on any device using our app
automotive live chat

Empower your operators to answer queries related to car repairs or maintenance on the go using automotive live chat app. Address customer queries related to maintenance, charges, and timings faster using the automotive chat software that can be used on both phones and tablets. If a chat goes unanswered, the customer support operators can still track them as offline messages and get back to retain the lead.

  • Runs on all web browsers
  • Connects with customers using phones and tablets
  • Records offline messages

Track Leads & Support Operators Using Reports

Generate new leads by optimizing operator’s performance

Automotive customer support software allows you to track your visitors’ browsing actions on the website and send personalized messages accordingly. Track how many visitors landed on your website and pages that converted your leads into customers. This consequently helps you improve your other car help pages that ultimately incur leads for the business. Track how your operators are performing with the use of reports and analytics section in the software.

  • Track visitors’ actions
  • Use robust reports and analytics
  • Monitor operators performance
automotive customer service

100+ Settings & Integrations

Customize your live chat, your way
live chat car help

With 100+ settings and preferences, customize your automotive chat software that works best with the theme of your website. Operators can also view the web page the customer is on with co-browsing feature and assist them better to the sales funnel. Also, assist your operators route incoming chats to specific departments to provide a delightful customer experience. The tool comes with powerful integration options like MS Dynamics, Salesforce, Zendesk, WordPress, Joomla, Magento and more.

  • Get 100+ settings
  • Route incoming chats to other operators
  • Co-browsing
  • Integrations available with MS Dynamics, CMS, and more
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Testimonials

  • Everyone should give it a try!
    I love ProProfs user experience. The interface is easy to use yet packed with powerful settings.
    Daniel Stein
    Professor Daniel Stein,

    Director of Technology Initiatives, Touro College

  • Excellent Customer Service!
    ProProfs support is one of the best I have experienced. They truly care about their customers and deliver resolutions fast.
    Bill Wisell
    Bill Wisell,

    Health Licensing Coordinator, Nebraska Department of Human and Health Services

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