{"id":5769,"date":"2014-08-11T06:12:10","date_gmt":"2014-08-11T06:12:10","guid":{"rendered":"https:\/\/www.proprofs.com\/blog\/?p=5769"},"modified":"2017-01-25T06:48:42","modified_gmt":"2017-01-25T06:48:42","slug":"let-your-knowledgebase-speak-multiple-languages","status":"publish","type":"post","link":"https:\/\/www.proprofs.com\/c\/news-and-updates\/let-your-knowledgebase-speak-multiple-languages\/","title":{"rendered":"Let your knowledgebase speak multiple languages!"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-medium wp-image-6397\" title=\"Knowledge Base\" src=\"https:\/\/www.proprofs.com\/c\/wp-content\/uploads\/2014\/08\/5172130_orig-300x204.png\" alt=\"Knowledge Base\" width=\"300\" height=\"204\" srcset=\"https:\/\/www.proprofs.com\/c\/wp-content\/uploads\/2014\/08\/5172130_orig-300x204.png 300w, https:\/\/www.proprofs.com\/c\/wp-content\/uploads\/2014\/08\/5172130_orig.png 411w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/>The growth of international business increases the need to have an <a title=\"Online Knowledge Base\" href=\"https:\/\/www.proprofskb.com\/\">online knowledge base<\/a> which teams across the globe can access in the language they speak. It is quickly becoming more important for businesses to fulfill this need so employees spread across across geographical regions can get access to crucial data. What\u2019s more is that even businesses with a multilingual customer base need a knowledgebase that speaks several languages. At ProProfs, we realized that more and more businesses are now becoming aware of this and so offering<strong> a knowledgebase or an online FAQ that speaks multiple languages<\/strong> made total sense. So here we are &#8211; you can now create a knowledgebase in 72 languages with ProProfs!<\/p>\n<h2><span class=\"ez-toc-section\" id=\"How_do_you_select_the_language_for_your_knowledge_base_KB_Its_simple\"><\/span><strong>How do you select the language for your knowledge base (KB)?<\/strong><br \/>\nIt\u2019s simple.<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<ul>\n<li>Login and click on \u2018Edit Settings\u2019 of the KB<\/li>\n<\/ul>\n<ul>\n<li>Select the Language tab<\/li>\n<\/ul>\n<ul>\n<li>Once in, pick the language you wish to create the KB in.<\/li>\n<\/ul>\n<p>That\u2019s it. You\u2019re done.<\/p>\n<p style=\"text-align: center;\"><img loading=\"lazy\" decoding=\"async\" class=\" wp-image-5770 aligncenter\" title=\"ProProfs Knowledge Base\" src=\"https:\/\/www.proprofs.com\/c\/wp-content\/uploads\/2014\/08\/Lang.png\" alt=\"ProProfs Knowledge Base\" width=\"761\" height=\"243\" srcset=\"https:\/\/www.proprofs.com\/c\/wp-content\/uploads\/2014\/08\/Lang.png 1268w, https:\/\/www.proprofs.com\/c\/wp-content\/uploads\/2014\/08\/Lang-300x96.png 300w, https:\/\/www.proprofs.com\/c\/wp-content\/uploads\/2014\/08\/Lang-768x245.png 768w, https:\/\/www.proprofs.com\/c\/wp-content\/uploads\/2014\/08\/Lang-1024x327.png 1024w, https:\/\/www.proprofs.com\/c\/wp-content\/uploads\/2014\/08\/Lang-512x164.png 512w\" sizes=\"auto, (max-width: 761px) 100vw, 761px\" \/><\/p>\n<h2 id=\"docs-internal-guid-e8056473-c3ae-71e0-03f6-00d5a1eae9d3\" dir=\"ltr\"><span class=\"ez-toc-section\" id=\"How_does_this_help_you\"><\/span><strong>How does this help you?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p dir=\"ltr\"><strong>Reach A Wider Audience<\/strong>: In International business, the English language has established itself as the world\u2019s most dominant language. Businesses naturally presume that communicating internationally using English is always the \u201cbest\u201d practice. But that may not always be so. By letting your audience access your knowledgebase or online FAQ in several languages, you reach a wider audience to access important data.<\/p>\n<p dir=\"ltr\"><strong>Get more customers:<\/strong> Moreover, as a growing business, you really need to give your customers an experience so amazing and delightful that they keep coming back. To achieve this, you would certainly need a knowledgebase that customers can easily understand and get fast access to. Your efforts can resonate with your customers only if you speak their language and answer their concerns. Investing in separate infrastructure to support each language is going to end up creating inconsistencies in your knowledgebase, and consequently what your agents tell your customers. Worse, all of this could cost you an arm and a leg! Instead, you can simply use ProProfs Knowledgebase and take your business to your customers, no matter what language they speak.<\/p>\n<p style=\"text-align: center;\" dir=\"ltr\"><strong><a href=\" https:\/\/www.proprofskb.com\/tour\/\">Take a tour of ProProfs Knowledge Base<\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The growth of international business increases the need to have an online knowledge base which teams across the globe can access in the language they speak. It is quickly becoming more important for businesses to fulfill this need so employees spread across across geographical regions can get access to crucial data. What\u2019s more is that&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[146],"tags":[],"class_list":["post-5769","post","type-post","status-publish","format-standard","hentry","category-news-and-updates"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Let your knowledgebase speak multiple languages! - ProProfs Learning<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.proprofs.com\/c\/news-and-updates\/let-your-knowledgebase-speak-multiple-languages\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Let your knowledgebase speak multiple languages! - ProProfs Learning\" \/>\n<meta property=\"og:description\" content=\"Learn how to build a training program, create online assessments, and improve corporate knowledge management with ProProfs.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.proprofs.com\/c\/news-and-updates\/let-your-knowledgebase-speak-multiple-languages\/\" \/>\n<meta property=\"og:site_name\" content=\"ProProfs Learning\" \/>\n<meta property=\"article:published_time\" content=\"2014-08-11T06:12:10+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2017-01-25T06:48:42+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.proprofs.com\/c\/wp-content\/uploads\/2014\/08\/5172130_orig-300x204.png\" \/>\n<meta name=\"author\" content=\"ProProfs\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"ProProfs\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.proprofs.com\/c\/news-and-updates\/let-your-knowledgebase-speak-multiple-languages\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.proprofs.com\/c\/news-and-updates\/let-your-knowledgebase-speak-multiple-languages\/\"},\"author\":{\"name\":\"ProProfs\",\"@id\":\"https:\/\/www.proprofs.com\/c\/#\/schema\/person\/f3dddc136c409848648ce0a21b0026e2\"},\"headline\":\"Let your knowledgebase speak multiple languages!\",\"datePublished\":\"2014-08-11T06:12:10+00:00\",\"dateModified\":\"2017-01-25T06:48:42+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.proprofs.com\/c\/news-and-updates\/let-your-knowledgebase-speak-multiple-languages\/\"},\"wordCount\":361,\"commentCount\":0,\"image\":{\"@id\":\"https:\/\/www.proprofs.com\/c\/news-and-updates\/let-your-knowledgebase-speak-multiple-languages\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.proprofs.com\/c\/wp-content\/uploads\/2014\/08\/5172130_orig-300x204.png\",\"articleSection\":[\"News &amp; Updates\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.proprofs.com\/c\/news-and-updates\/let-your-knowledgebase-speak-multiple-languages\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.proprofs.com\/c\/news-and-updates\/let-your-knowledgebase-speak-multiple-languages\/\",\"url\":\"https:\/\/www.proprofs.com\/c\/news-and-updates\/let-your-knowledgebase-speak-multiple-languages\/\",\"name\":\"Let your knowledgebase speak multiple languages! - ProProfs Learning\",\"isPartOf\":{\"@id\":\"https:\/\/www.proprofs.com\/c\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.proprofs.com\/c\/news-and-updates\/let-your-knowledgebase-speak-multiple-languages\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.proprofs.com\/c\/news-and-updates\/let-your-knowledgebase-speak-multiple-languages\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.proprofs.com\/c\/wp-content\/uploads\/2014\/08\/5172130_orig-300x204.png\",\"datePublished\":\"2014-08-11T06:12:10+00:00\",\"dateModified\":\"2017-01-25T06:48:42+00:00\",\"author\":{\"@id\":\"https:\/\/www.proprofs.com\/c\/#\/schema\/person\/f3dddc136c409848648ce0a21b0026e2\"},\"breadcrumb\":{\"@id\":\"https:\/\/www.proprofs.com\/c\/news-and-updates\/let-your-knowledgebase-speak-multiple-languages\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.proprofs.com\/c\/news-and-updates\/let-your-knowledgebase-speak-multiple-languages\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.proprofs.com\/c\/news-and-updates\/let-your-knowledgebase-speak-multiple-languages\/#primaryimage\",\"url\":\"https:\/\/www.proprofs.com\/c\/wp-content\/uploads\/2014\/08\/5172130_orig.png\",\"contentUrl\":\"https:\/\/www.proprofs.com\/c\/wp-content\/uploads\/2014\/08\/5172130_orig.png\",\"width\":411,\"height\":280,\"caption\":\"Knowledge Base\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.proprofs.com\/c\/news-and-updates\/let-your-knowledgebase-speak-multiple-languages\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.proprofs.com\/c\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Let your knowledgebase speak multiple languages!\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.proprofs.com\/c\/#website\",\"url\":\"https:\/\/www.proprofs.com\/c\/\",\"name\":\"ProProfs Learning\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.proprofs.com\/c\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.proprofs.com\/c\/#\/schema\/person\/f3dddc136c409848648ce0a21b0026e2\",\"name\":\"ProProfs\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.proprofs.com\/c\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/fdae690affdf3786020e9947c7831877acc0f0003956573899cd6c868a12f931?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/fdae690affdf3786020e9947c7831877acc0f0003956573899cd6c868a12f931?s=96&d=mm&r=g\",\"caption\":\"ProProfs\"},\"url\":\"https:\/\/www.proprofs.com\/c\/author\/proprofs\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Let your knowledgebase speak multiple languages! - ProProfs Learning","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.proprofs.com\/c\/news-and-updates\/let-your-knowledgebase-speak-multiple-languages\/","og_locale":"en_US","og_type":"article","og_title":"Let your knowledgebase speak multiple languages! - ProProfs Learning","og_description":"Learn how to build a training program, create online assessments, and improve corporate knowledge management with ProProfs.","og_url":"https:\/\/www.proprofs.com\/c\/news-and-updates\/let-your-knowledgebase-speak-multiple-languages\/","og_site_name":"ProProfs Learning","article_published_time":"2014-08-11T06:12:10+00:00","article_modified_time":"2017-01-25T06:48:42+00:00","og_image":[{"url":"https:\/\/www.proprofs.com\/c\/wp-content\/uploads\/2014\/08\/5172130_orig-300x204.png","type":"","width":"","height":""}],"author":"ProProfs","twitter_card":"summary_large_image","twitter_misc":{"Written by":"ProProfs","Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.proprofs.com\/c\/news-and-updates\/let-your-knowledgebase-speak-multiple-languages\/#article","isPartOf":{"@id":"https:\/\/www.proprofs.com\/c\/news-and-updates\/let-your-knowledgebase-speak-multiple-languages\/"},"author":{"name":"ProProfs","@id":"https:\/\/www.proprofs.com\/c\/#\/schema\/person\/f3dddc136c409848648ce0a21b0026e2"},"headline":"Let your knowledgebase speak multiple languages!","datePublished":"2014-08-11T06:12:10+00:00","dateModified":"2017-01-25T06:48:42+00:00","mainEntityOfPage":{"@id":"https:\/\/www.proprofs.com\/c\/news-and-updates\/let-your-knowledgebase-speak-multiple-languages\/"},"wordCount":361,"commentCount":0,"image":{"@id":"https:\/\/www.proprofs.com\/c\/news-and-updates\/let-your-knowledgebase-speak-multiple-languages\/#primaryimage"},"thumbnailUrl":"https:\/\/www.proprofs.com\/c\/wp-content\/uploads\/2014\/08\/5172130_orig-300x204.png","articleSection":["News &amp; Updates"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/www.proprofs.com\/c\/news-and-updates\/let-your-knowledgebase-speak-multiple-languages\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/www.proprofs.com\/c\/news-and-updates\/let-your-knowledgebase-speak-multiple-languages\/","url":"https:\/\/www.proprofs.com\/c\/news-and-updates\/let-your-knowledgebase-speak-multiple-languages\/","name":"Let your knowledgebase speak multiple languages! - ProProfs Learning","isPartOf":{"@id":"https:\/\/www.proprofs.com\/c\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.proprofs.com\/c\/news-and-updates\/let-your-knowledgebase-speak-multiple-languages\/#primaryimage"},"image":{"@id":"https:\/\/www.proprofs.com\/c\/news-and-updates\/let-your-knowledgebase-speak-multiple-languages\/#primaryimage"},"thumbnailUrl":"https:\/\/www.proprofs.com\/c\/wp-content\/uploads\/2014\/08\/5172130_orig-300x204.png","datePublished":"2014-08-11T06:12:10+00:00","dateModified":"2017-01-25T06:48:42+00:00","author":{"@id":"https:\/\/www.proprofs.com\/c\/#\/schema\/person\/f3dddc136c409848648ce0a21b0026e2"},"breadcrumb":{"@id":"https:\/\/www.proprofs.com\/c\/news-and-updates\/let-your-knowledgebase-speak-multiple-languages\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.proprofs.com\/c\/news-and-updates\/let-your-knowledgebase-speak-multiple-languages\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.proprofs.com\/c\/news-and-updates\/let-your-knowledgebase-speak-multiple-languages\/#primaryimage","url":"https:\/\/www.proprofs.com\/c\/wp-content\/uploads\/2014\/08\/5172130_orig.png","contentUrl":"https:\/\/www.proprofs.com\/c\/wp-content\/uploads\/2014\/08\/5172130_orig.png","width":411,"height":280,"caption":"Knowledge Base"},{"@type":"BreadcrumbList","@id":"https:\/\/www.proprofs.com\/c\/news-and-updates\/let-your-knowledgebase-speak-multiple-languages\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.proprofs.com\/c\/"},{"@type":"ListItem","position":2,"name":"Let your knowledgebase speak multiple languages!"}]},{"@type":"WebSite","@id":"https:\/\/www.proprofs.com\/c\/#website","url":"https:\/\/www.proprofs.com\/c\/","name":"ProProfs Learning","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.proprofs.com\/c\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/www.proprofs.com\/c\/#\/schema\/person\/f3dddc136c409848648ce0a21b0026e2","name":"ProProfs","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.proprofs.com\/c\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/fdae690affdf3786020e9947c7831877acc0f0003956573899cd6c868a12f931?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/fdae690affdf3786020e9947c7831877acc0f0003956573899cd6c868a12f931?s=96&d=mm&r=g","caption":"ProProfs"},"url":"https:\/\/www.proprofs.com\/c\/author\/proprofs\/"}]}},"_links":{"self":[{"href":"https:\/\/www.proprofs.com\/c\/wp-json\/wp\/v2\/posts\/5769","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.proprofs.com\/c\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.proprofs.com\/c\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.proprofs.com\/c\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.proprofs.com\/c\/wp-json\/wp\/v2\/comments?post=5769"}],"version-history":[{"count":1,"href":"https:\/\/www.proprofs.com\/c\/wp-json\/wp\/v2\/posts\/5769\/revisions"}],"predecessor-version":[{"id":8477,"href":"https:\/\/www.proprofs.com\/c\/wp-json\/wp\/v2\/posts\/5769\/revisions\/8477"}],"wp:attachment":[{"href":"https:\/\/www.proprofs.com\/c\/wp-json\/wp\/v2\/media?parent=5769"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.proprofs.com\/c\/wp-json\/wp\/v2\/categories?post=5769"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.proprofs.com\/c\/wp-json\/wp\/v2\/tags?post=5769"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}