{"id":36369,"date":"2020-12-10T06:30:25","date_gmt":"2020-12-10T06:30:25","guid":{"rendered":"https:\/\/www.proprofs.com\/c\/?p=36369"},"modified":"2021-10-05T08:00:07","modified_gmt":"2021-10-05T08:00:07","slug":"proprofs-acquires-bigcontacts","status":"publish","type":"post","link":"https:\/\/www.proprofs.com\/c\/news-and-updates\/proprofs-acquires-bigcontacts\/","title":{"rendered":"ProProfs Acquires CRM Software BIGContacts"},"content":{"rendered":"

\"ProProfs<\/p>\n

ProProfs, a leading provider of SaaS products, announced today that it has acquired BIGContacts (https:\/\/www.BIGContacts.com<\/a>), a leading CRM software.<\/p>\n

BIGContacts software delivers all the power of the major CRM brands without the complexity and cost. Its simple design makes it easy for small businesses to manage prospect and customer relationships throughout the customer lifecycle. The software has integrated email marketing, allowing users to send intelligent marketing campaigns, move contacts through the sales funnel, and close more sales.<\/p>\n

The BIGContacts software solution gives small businesses the same power as their larger competitors at a fraction of the cost. ProProfs plans to fully integrate BIGContacts with its existing customer software, beginning with integration with ProProfs Help Desk. This integration means customer information can be shared across sales and support, making it easy for reps to deliver outstanding results and delight customers.<\/p>\n

ProProfs acquisitions include Qualaroo (2020), Project Bubble (2016), HelpIQ (2015), and Live2Support (2015). BIGContacts fits nicely into the ProProfs suite of customer software tools, which include ProProfs Help Desk, ProProfs Chat, and ProProfs Survey Maker.<\/p>\n

\u201cBIGContacts allows us to deliver a powerful yet simple CRM to small business owners,\u201d said Sameer Bhatia, CEO of ProProfs. \u201cOur vision is to provide a consolidated view of the customer journey. The addition of BIGContacts means our customer experience measurement products, customer support products, and customer relationship products can all work together to create a unified view of the customer across channels and interactions.\u201d<\/p>\n

BIGContacts was founded in 2006 by Bob Walton. He recognized that there were no off-the-shelf CRM software solutions for small business owners. He believed that most software programs feel like they have been developed more from an engineer\u2019s perspective rather than for the end-user. This creates a disconnect, especially for small business owners adopting new software to power their businesses.<\/p>\n

BIGContacts CRM was named the #1 Rated CRM & Email Marketing Solution for Small Business by G2 Crowd. It was acquired by SureSwift Capital in 2017. ProProfs is proud to give it a \u201cforever home\u201d as part of the ProProfs family of customer software and survey tools.<\/p>\n

About ProProfs
\nProProfs is a cloud-based SaaS company headquartered in Santa Monica, California. ProProfs hosts more than 1,000,000 pages of content in 70+ languages and is a leading platform for online training and assessment with the world’s largest library of professional tests & quizzes. ProProfs products include \u00a0Quiz<\/a>,\u00a0Survey<\/a>,\u00a0Online Training<\/a>,\u00a0Knowledge Base<\/a>,\u00a0Live Chat<\/a>,\u00a0Project Management<\/a>,\u00a0Help Desk<\/a>, and more. ProProfs empowers users to work better, get smarter employees, and create happier customers.<\/p>\n","protected":false},"excerpt":{"rendered":"

ProProfs, a leading provider of SaaS products, announced today that it has acquired BIGContacts (https:\/\/www.BIGContacts.com), a leading CRM software. BIGContacts software delivers all the power of the major CRM brands without the complexity and cost. Its simple design makes it easy for small businesses to manage prospect and customer relationships throughout the customer lifecycle. The…<\/p>\n","protected":false},"author":1,"featured_media":36377,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[146],"tags":[],"class_list":["post-36369","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news-and-updates"],"yoast_head":"\nProProfs Acquires CRM Software BIGContacts - ProProfs Learning<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.proprofs.com\/c\/news-and-updates\/proprofs-acquires-bigcontacts\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"ProProfs Acquires CRM Software BIGContacts - ProProfs Learning\" \/>\n<meta property=\"og:description\" content=\"ProProfs, a leading provider of SaaS products, announced today that it has acquired BIGContacts (https:\/\/www.BIGContacts.com), a leading CRM software. 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