ProProfs Project Enterprise is Here

ProProfs Project Enterprise is Here

We’d like to introduce to you a brand new version of ProProfs Project, called Enterprise. It’s better, faster, and simpler all at the same time. Things have been a little quiet these last few months, and the reason why is because we’ve been really busy working away on a new version of ProProfs Project which...
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ProProfs Project Goes Mobile!

ProProfs Project Goes Mobile!

We are very excited to announce the launch of the ProProfs Project mobile site (cue big fanfare music)! You can now run ProProfs Project on your favorite mobile browsers including the iPad. It’s been a long time coming but we’re excited to announce the launch of the ProProfs Project mobile site. When you log in...
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The Future of Live Chat – Rise of Chatbots

The Future of Live Chat – Rise of Chatbots

One of my favorite genre of movies is Sci-Fi, simply because it expands the horizon of one’s imagination with the impeccable visuals and futuristic “stuff”. And the most astonishing thing is that a lot of it is coming to life! As a Sci-Fi nerd, I can proudly say that artificial intelligence is a reality now....
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Become a Fan on Facebook

Become a Fan on Facebook

I’ve set up a Facebook page for those who don’t use Twitter to follow our updates. So do become a fan of this page and tell your friends. Become a fan of the page here, thanks all!570
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Avoid Project Failure by Handling Risks Early

Avoid Project Failure by Handling Risks Early

  Ever had a project fail because of an unforeseen problem, only to have someone say “I knew that would happen?” If you have, then you’ll know that planning for all risks is a sage move. If you haven’t, then you’ve probably just been very lucky. Risks are a part of every project, whether small...
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Assign Permissions for Reports & Timesheets

Assign Permissions for Reports & Timesheets

We’ve just improved the user permissions system allowing for greater flexibility. You can now assign permissions for users to view Reports and Timesheets. Another great suggestion we had recently was to give users, not just administrators, the ability to create reports, for example a client who might want to generate their own reports, or a...
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8 Easy Tips to Make The Best of a Cloud-Based Knowledge Base

8 Easy Tips to Make The Best of a Cloud-Based Knowledge Base

A cloud-based knowledge base, also known as SaaS knowledge base software is an essential tool that helps companies encourage knowledge sharing among employees as well as improve customer experience without running a call center. While a cloud-based knowledge management system is much easier to manage than say an open source or installed knowledge base software,...
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Live Chat Software: Evolution, Success and Future

Live Chat Software: Evolution, Success and Future

Being a customer service representative nowadays can be considered to be a blessing or a curse. Today, it is much easier to connect to customers at any time through various communication channels. But, these same customers expect the customer service to speak to them through various communication channels whenever they want to and throughout the...
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The Benefits of Having Live Chat on your Educational Website

The Benefits of Having Live Chat on your Educational Website

The world is changing at a rapid pace, which is presenting every establishment out there with new challenges. The mobile and internet industry have developed a lot in the past few years, making some of our everyday activities unimaginable without access to the web. Educational institutions are not excluded from this process. It seems that...
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