Create multi-branded help sites, FAQs & wikis

Create multi-branded help sites, FAQs & wikis

With ProProfs Knowledgebase, you can create multiple help centers with the same content; but differently branded with custom themes, logos and colors. You can change the header and logos in just a few clicks, and even customize the CSS for extensive design changes.   Here are examples of two sites that are differently branded but...
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How Tin Can-Compliant LMS Can Help Your Business?

How Tin Can-Compliant LMS Can Help Your Business?

  Tin Can Api is a new eLearning standard that is changing how organizations create and conduct their training programs. If your company is using a Learning Management System (LMS) or is planning to use one, then knowing how Tin Can API works will help you create and manage your trainings better. What is Tin...
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Steps to Integrate live chat Software with Prestashop – ProProfs Chat

Steps to Integrate live chat Software with Prestashop – ProProfs Chat

You need to follow these steps to integrate Live Chat Software with PrestaShop. These steps will help you in adding ProProfs Chat Button on your PrestaShop page. Step 1 – • Download the plug-in application. • Login into your Prestashop Administrator Account. Step 2 – Go to the Module Section in top menu bar and...
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Quiz yourself with flashcards

Quiz yourself with flashcards

You can use ProProfs Flashcards to easily create online quizzes. Flashcards are ideal for memorizing new concepts, but with ProProfs you can also use them to test your knowledge – by instantly turning a flashcard into a quiz. You can create personalized study sets with notes, images and audio files or use a ready-made set...
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Employee Onboarding: Your Company’s First Impression

Finding the right person for your organization is beyond rewarding. It’s a satisfying feeling when you can tick off all the checkboxes during the hiring process, but you are not done yet! The next step – the onboarding process, will be equally important in welcoming the new hire and  ensuring the employee is smoothly integrated...
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A Beginner’s Guide To Tin Can API

A Beginner’s Guide To Tin Can API

In the last couple of years, the Tin Can API has emerged as a buzzword in the arena of authoring tools, learning management systems, and content development. Also known by the name of Experience API, or xAPI, Tin Can is a special program interface with the ability to deliver and truly measure learning experiences beyond...
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Characteristics of Live Chat Agents

Characteristics of Live Chat Agents

An effective live chat agent is the face of a company. He will be the only person who can give an good user experience to your website visitors and convert them into your delighted and loyal customers. Here we have picked some characteristics of an effective live chat agent which plays an important role in...
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7 Astonishing Ways to Apply Knowledge Base to Your Business

To create the perfect FAQ, online manual, user guide or wiki you need a tool that combines help authoring and knowledge management features such as ProProfs Knowledgebase. Let’s look at the different ways in which you can use knowledge base software. #1 Self-Service Cloud Knowledge Base The self-service knowledge base, also known as the online...
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Maximizing Live Chat Impact for Online Lead Generation

Maximizing Live Chat Impact for Online Lead Generation

Every marketer establishes a game plan for more lead generation and ensures that they are getting the necessary output. Live chat can help you boost your sales potential, but it is also important to do it in a right way. The following tips can help you make the most of live chat software. Bring the...
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Exceeding Customer Expectations with ProProfs Chat

Exceeding Customer Expectations with ProProfs Chat

Like any other customer service channel, live chat also raises the bar on customer expectations which you are obligated to fulfill in order for you to sustain long term relationships with your customers and enhance your customer base. If you look at this metric closely, you will notice that this is a two-way partnership when...
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