Work Place Violence Prevention 2 Quiz

Note: This training is an overview of workplace violence prevention. It is intended to provide a basic understanding of workplace violence prevention guidelines and practices for all employees, and meet the CARF accreditation standards for initial and for all employees. It is not intended to be a substitute for competency-based training requirements. Please read... see morethrough this brief overview on workplace violence prevention. After completing this overview, complete the questionnaire that follows. This questionnaire is intended to improve your understanding of the concept of workplace violence prevention. Workplace Violence Prevention Overview WORK FUNCTIONS AND ENVIRONMENT Generally speaking, when a work environment is stable and supportive, when employees are respectful of one another, and when the worksite is managed and staffed sufficiently, there is less likelihood of many forms of violence. The tasks and functions performed at a particular work site may expose it to some forms of workplace violence more than others. The following work functions may directly influence the potential for workplace violence: 1. A break or problem in service that is viewed as a necessity to meet personal needs may lead to frustration or hostile feelings. 2. Jobs that have the ability to alter people's lives may be met with hostile feelings that can escalate to violent behavior. 3. Greater exposure to people and interactions can increase the likelihood of conflicts and disagreements. 4. Direct services/customer service issues may increase the likelihood of violence. 5. Bureaucratic environments that convey inflexibility and detachment from work may cause frustration see less