Training And Development

113 Questions  I  By Sbmccla on May 1, 2012

  
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1.  The first step in developing a competency model is:
A.
B.
C.
D.
2.  The stimulus generalization approach to transfer suggests that _________
A.
B.
C.
D.
3.  Programs that emphasize near transfer should teach general concepts and broad principles.
A.
B.
4.  Criteria relevance is
A.
B.
C.
D.
5.  Development time for self-directed learning is longer than for other types of training programs.
A.
B.
6.  The second step of the career management process is ______
A.
B.
C.
D.
7.  Which of the following is not associated with long-term success of diversity programs?   
A.
B.
C.
D.
8.  Most popular psychological test for EE development
A.
B.
C.
D.
9.  Compared to other technology-based training methods, ___________ has the lowest level of transfer of training.
A.
B.
C.
D.
10.  An in-basket exercise in an assessment center
A.
B.
C.
D.
11.  The ability to use several different approaches to diagnosing a computer software problem is an example of which type of learning outcome?
A.
B.
C.
D.
12.  Sixty percent of all age groups rated __________as reasons for staying with a company.
A.
B.
C.
D.
13.  When tasks are complex, the best type of practice is:
A.
B.
C.
D.
14.  Evaluation designs without pretesting or comparison groups are most appropriate when you are interested only in whether a specific level of performance has been achieved, and not how much change has occurred.   
A.
B.
15.  Voluntary, future focus, high use of work experience
A.
B.
C.
D.
16.  Performance appraisals provide information most relevant to _________
A.
B.
C.
D.
17.  Collecting information & providing feedback about behavior, communication style, values & skills
A.
B.
C.
D.
18.  Based upon a task analysis inventory, tasks that are rated as infrequently performed and low difficulty, should not be included in a training program.
A.
B.
19.  The terms “at night” and “malfunctioning landing gear on an airplane” are examples of the _____ component of a training objective.
A.
B.
C.
D.
20.  The corporate university model
A.
B.
C.
D.
21.  The company's reason for existing is the
A.
B.
C.
D.
22.  Surveys of diversity training efforts have found all except _____
A.
B.
C.
D.
23.  The question, “Do I have the budget to buy training services?” is most appropriately asked by _____ at the _____ level of analysis.
A.
B.
C.
D.
24.  Which of the following is not true for online learning?
A.
B.
C.
D.
25.  _____ is personal knowledge based on individual experience and personal communications through discussion and demonstrations.
A.
B.
C.
D.
26.  My in-class story of the wreck on my brother’s motorcycle was used as an example of _____________
A.
B.
C.
D.
27.  Which of the following training methods is best for transfer of learning?
A.
B.
C.
D.
28.  Which of the following can be used both as a training tool and as a tool to improve work performance?
A.
B.
C.
D.
29.  A business-embedded model
A.
B.
C.
D.
30.  _____ analysis asks the questions, “Will employees perceive the training program as an opportunity or waste of time?  Which persons or groups (employees, managers, vendors,) have an interest in seeing training succeed?”
A.
B.
C.
D.
31.  Which of the following is not a factor indicating use of an ROI analysis? The training _______
A.
B.
C.
D.
32.  Self-management, peer & management support
A.
B.
C.
D.
33.  Equipment and material are same in training as on job
A.
B.
C.
D.
34.  Inexpensive, can collect data from a large number of persons, but may lack detail and requires time are advantages and disadvantages of the _____ method of needs
A.
B.
C.
D.
35.  A career is defined as _______
A.
B.
C.
D.
36.  All of the following statements regarding cognitive ability are true except:
A.
B.
C.
D.
37.  In lecture, an action plan was described as very similar to ___
A.
B.
C.
D.
38.  Companies that have evaluated their tuition aid reimbursement programs have found they accomplish all except ________
A.
B.
C.
D.
39.  Ability to apply learned skills when work not identical to training
A.
B.
C.
D.
40.  If an organization wants to determine which of two training programs is best, a _____________ evaluation design should be used.
A.
B.
C.
D.
41.  All of the following statements regarding cognitive ability are true except:
A.
B.
C.
D.
42.  Research shows that the most change resulting from upward feedback and 360-degree systems occurs in individuals who ________
A.
B.
C.
D.
43.  ___________ is not an approach used to develop employees?
A.
B.
C.
D.
44.  In the famous Oklahoma humorist, Will Rogers’ saying, “There are three kinds of men: the one that learns by reading, the few that learn by observation, and the rest of 'em that have to pee on the electric fence for themselves”, what learning theory best fits learning by observation?
A.
B.
C.
D.
45.  All of the following except _________  is a situation in which training support is most needed.
A.
B.
C.
D.
46.  ___________ is (are) an example of a high rigor training method.
A.
B.
C.
D.
47.  One of the two reasons knowledge management systems fail is because there is inadequate coordination between the training and information technology departments.
A.
B.
48.  The first step in creating a corporate university is to develop metrics.
A.
B.
49.  Research shows trainees with a performance orientation exert more effort to learn and use more complex learning strategies than trainees with a learning orientation.
A.
B.
50.  An evaluation study of the effectiveness of a new software program was conducted using volunteers. What is the greatest threat to validity?
A.
B.
C.
D.
51.  Turnover rates and quality of job candidates are examples of measures of success of career management systems.
A.
B.
52.  If an expatriate were assigned to ___________ the rigor of their pre-departure training should be highest for which of the following country assignments?
A.
B.
C.
D.
53.  Which training method does not belong with the other three?
A.
B.
C.
D.
54.  Self-efficacy is most similar to which of the following concepts?
A.
B.
C.
D.
55.  A self-management module might include
A.
B.
C.
D.
56.  _____ match(es) major activities of the training program and specific times or time intervals.
A.
B.
C.
D.
57.  If your test covering this chapter contained no questions covering evaluation designs, the test would be ____________
A.
B.
C.
D.
58.  The primary reason assessment centers are useful for development purposes is participants receive feedback on their strengths and weaknesses.
A.
B.
59.  Research shows that just over ______ percent of employees successfully transfer training immediately after completing training and ____ percent one year after training.
A.
B.
C.
D.
60.  Next to last step in Training Design Process
A.
B.
C.
D.
61.  Which of the following is not a manager’s role in career management?
A.
B.
C.
D.
62.  Human resource planning
A.
B.
C.
D.
63.  Which of the following training methods has the highest level of transfer of training and the lowest cost?
A.
B.
C.
D.
64.  Personal knowledge based on individual experience is called
A.
B.
C.
D.
65.  Negative outcomes of job rotation include all except __________
A.
B.
C.
D.
66.  The first step in the strategic training and development process is
A.
B.
C.
D.
67.  All of the following except ____________ is a principle for designing e-learning.
A.
B.
C.
D.
68.  Evaluation measures knowledge not in training objectives
A.
B.
C.
D.
69.  In an unstable business environment, characterized by mergers and acquisitions,
A.
B.
C.
D.
70.  The Myers-Briggs Type Indicator (MBTI) could be helpful to a manager in all but one of the following situations. Name the exception.
A.
B.
C.
D.
71.  Reading-to-learn skills involves searching for and reading information in manuals, books or charts.
A.
B.
72.  Trainee’s belief that rewards will result from learning
A.
B.
C.
D.
73.  All but one of the following is true of protean careers. Name the exception.
A.
B.
C.
D.
74.  Succession planning involves all except which of the following?
A.
B.
C.
D.
75.  __________ is a time period in which participants no longer receive the training intervention.
A.
B.
C.
D.
76.  The generational age cohorts have very different desires for security and the ability to balance work and personal life.
A.
B.
77.  All of the following except _______ are personality characteristics of people likely to seek a mentor and be attractive as protégés.
A.
B.
C.
D.
78.  All of the following except ____________ are benefits of using technology in training.
A.
B.
C.
D.
79.  EPSS
A.
B.
C.
D.
80.  An example of an internal pressure that affects organization’s training needs is _____________
A.
B.
C.
D.
81.  A statement of the basic components of O-J-T is: Tell, Show, Do, Review.
A.
B.
82.  A major assumption of using job experiences for development is that
A.
B.
C.
D.
83.  Cost-benefit analysis is the process of determining the economic benefits of a training program using marketing methods.
A.
B.
84.  Observation, focus groups, interviews, records
A.
B.
C.
D.
85.  Measures to determine how much trainees have changed as a result of training is ___________ evaluation.
A.
B.
C.
D.
86.  Application assignments are most commonly associated with the ________ theory of transfer.
A.
B.
C.
D.
87.  The components of team learning are
A.
B.
C.
D.
88.  The first step in the succession planning process is ___________
A.
B.
C.
D.
89.  The most relevant type of needs analysis for preparing training materials is:
A.
B.
C.
D.
90.  The expectations that employers and employees have about each other is called a
A.
B.
C.
D.
91.  A manager assures an older employee that they can learn the new company software and reminded the employee they had learned the old system quickly.  The manager is:
A.
B.
C.
D.
92.  All of the following are true regarding role play except ________
A.
B.
C.
D.
93.  ________is the process by which employees progress through a series of stages, each characterized by a different set of developmental tasks, activities, and relationships
A.
B.
C.
D.
94.  Which of the following is not an example of a knowledge management method?
A.
B.
C.
D.
95.  Online learning is most effective for teaching _________
A.
B.
C.
D.
96.  Kirkpatrick's four levels of evaluation include
A.
B.
C.
D.
97.  Training
A.
B.
C.
D.
98.  __________ is an interactive training experience in which a computer provides a stimulus, the trainee responds, and the computer analyzes responses and provides feedback.
A.
B.
C.
D.
99.  Which of the following are components found in a typical behavior modeling session?
A.
B.
C.
D.
100.  The best needs assessment method for sexual harassment and diversity issues is:
A.
B.
C.
D.