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Tico Sample Exam Review

21 Questions  I  By Ann_k
TICO Sample Exam Review
TICO SAMPLE EXAM

  
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Question Excerpt

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1.  TICO is responsible for administering the Travel Industry Act, 2002. To which Ministry does TICO report?
A.
B.
C.
D.
E.
2.  Jane Smith works in a call centre in Halifax, Nova Scotia. They are owned by ABC Wholesaler, a registrant, which is located in Hamilton, Ontario. Calls are forwarded to the call centre from 7:00 pm to 7:00 am, when ABC Wholesalers is closed. Does Jane have to pass the TICO exam?
A.
B.
C.
D.
3.  Before counseling or advising a client, a travel agent must do which of the following:
A.
B.
C.
D.
4.  If a registrant becomes aware that a different cruise ship is substituted in place of the cruise ship the client booked, they must do which of the following:
A.
B.
C.
D.
5.  Joe Smith works at ABC Travel. John and Joan Clark book a tour package to a country where all the banks and restaurants are closed on Saturday, and shorts and T-shirts are not allowed in any of the temples or palaces. What are Joe's obligations in these matters?
A.
B.
C.
D.
6.  When advertising a price, Ontario Regulation 26/05 demands that the following be shown:
A.
B.
C.
D.
7.  Whose responsibility is it to check that a client's accommodation is as it was described at the time of purchase?
A.
B.
C.
D.
8.  ABC Travel Agency orders their airline tickets from XYZ Holidays. Jane Smith purchased a return flight overseas from ABC Travel Agency. The agent at the airline ticket counter noted that her passport said Jane Smith, but the name on the e-ticket was Joan Smith. The airline agent refused it issue a boarding pass. Who is responsible for this situation?
A.
B.
C.
D.
9.  Which of the following is covered by the Compensation Fund?
A.
B.
C.
D.
10.  What is the filing deadline for making a claim on the Compensation Fund?
A.
B.
C.
D.
11.  The phrase "to promote a fair and informed marketplace where consumers can be confident in their travel purchases" is the
A.
B.
C.
D.
12.  The administration of the Travel Industry Act, 2002 was delegated to TICO by the
A.
B.
C.
D.
13.  TICO works with which three groups to carry out its mandate?
A.
B.
C.
D.
14.  The best description of Ontario's Travel Industry Act, 2002 is that it
A.
B.
C.
D.
15.  Can the Registrar act as Director?
A.
B.
C.
D.
16.  TICO lays charges after discovering that a man has been selling travel services without being a registrant or an employee in a registrant's agency or office. When the man sees his name in the newspaper, he threatens to take legal action against TICO for violating his privacy. He will lose the case because
A.
B.
C.
D.
17.  What is the total amount that the Compensation Fund will pay for claims arising from an event?
A.
B.
C.
D.
18.  In the Travel Industry Act, 2002, the term "representation" refers to
A.
B.
C.
D.
19.  According to the Travel Industry Act, 2002 a travel agent does NOT have to inform a client before booking
A.
B.
C.
D.
20.  ABC Travel puts an advertisement in the newspaper that announces a package holiday "From $999 and up". TICO would not consider this acceptable because
A.
B.
C.
D.
21.  Which of the following does a wholesaler NOT have to include on the invoice prepared by the wholesaler for the travel agent?
A.
B.
C.
D.
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