Technical Writing: Design Concepts
for Routine Office Documents
To create effective documents that communicate your message and help you achieve your goals, you must incorporate basic design principles.
Purdue University's Online Writing Lab (OWL) has developed a clear and easy-to-follow set of guidelines which they have dubbed HATS, which stands for Headings, Access, Typography, Space.
Please review the HATS presentation on the OWL site: http://owl.english.purdue.edu/owl/resource/632/1/ and then check your understanding by taking the quiz.