Chicago Taxi Tap 2013

42 Questions  I  By Ray0303
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Chicago Taxi Exam Quizzes & Trivia
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  • 1. 
    Assisting passengers with mental impairments is referred to as the "Trust Walk".
    • A. 

      True

    • B. 

      False


  • 2. 
    When speaking with someone who has a hearing impairment, it is a good idea to speak more slowly than usual to help he/she understand better.   
    • A. 

      True

    • B. 

      False


  • 3. 
    Viewing people with disabilities as inspirational and brave if they go out work and live independently could be a form of stereotyping. 
    • A. 

      True

    • B. 

      False


  • 4. 
    When escorting a passenger who is blind, politely take him/her by the arm and lead the person to the taxi.
    • A. 

      True

    • B. 

      False


  • 5. 
    A person with a cognitive disability may be more prone to react to your tone of voice rather than by what you say to him/her.   
    • A. 

      True

    • B. 

      False


  • 6. 
    People with disabilities have the same wants and needs as people without disabilities.   
    • A. 

      True

    • B. 

      False


  • 7. 
    The Americans with Disabilities Act (ADA) does not cover guide dogs in public places, but the White  Cane Law does. 
    • A. 

      True

    • B. 

      False


  • 8. 
    The most important thing to remember about helping people with disabilities is they will always need help.
    • A. 

      True

    • B. 

      False


  • 9. 
    Disability is universal. It does not discriminate between age, sex nationality or culture preferences. 
    • A. 

      True

    • B. 

      False


  • 10. 
    It is a good idea to offer a passenger with a hearing impairment a seat belt. He/she might have a balance  problem. 
    • A. 

      True

    • B. 

      False


  • 11. 
    If a passenger begins to fall while the driver is nearby, it is the driver's responsibility to break the fall and help him/her to the ground.   
    • A. 

      True

    • B. 

      False


  • 12. 
    If a passenger with a hearing impairment is using an interpreter, you should always speak through the interpreter so the passenger can understand better.
    • A. 

      True

    • B. 

      False


  • 13. 
    You may install wheels on the wheelchair for a passenger with a disability if he/she has requested assistance and will tell you what to do if necessary. 
    • A. 

      True

    • B. 

      False


  • 14. 
    If a passenger with a disability needs to sit in the front seat and you feel reasonably safe, it is important to  honor his/her request.   
    • A. 

      True

    • B. 

      False


  • 15. 
    Transporting passengers with disabilities can be an excellent source of repeat business which can be  Increased revenue for the taxi driver.   
    • A. 

      True

    • B. 

      False


  • 16. 
    The White Cane Law will allow passengers with hearing dogs to enter your taxi.   
    • A. 

      True

    • B. 

      False


  • 17. 
    The taxi driver does not enter the passenger's home.   
    • A. 

      True

    • B. 

      False


  • 18. 
    Always make sure the cam buckle straps are tightened before you begin to install the overcenter buckle  straps. 
    • A. 

      True

    • B. 

      False


  • 19. 
    If Marrins believes that all people with disabilities will take a long time to get into the taxi, he is guilty of stereotyping. 
    • A. 

      True

    • B. 

      False


  • 20. 
    Refusal of service twice to persons who are blind will result in the chauffer's license being revoked. 
    • A. 

      True

    • B. 

      False


  • 21. 
    The overcenter buckle straps are installed 3-8 inches outside of the wheels to ensure no interference with the passenger's feet.   
    • A. 

      True

    • B. 

      False


  • 22. 
    Stereotyping involves applying an oversimplified behavioral pattern to an entire group, but all people who  use wheelchairs basically have the same needs.   
    • A. 

      True

    • B. 

      False


  • 23. 
    Providing assistance to people with disabilities can be improved by practicing empathy and being  nonjudgmental.   
    • A. 

      True

    • B. 

      False


  • 24. 
    It's acceptable to tell disabled jokes as long as no one with a disability is present to hear you. 
    • A. 

      True

    • B. 

      False


  • 25. 
    In order to transport a passenger in the Wheelchair accessible taxi, there must be a seat belt, shoulder harness and at least two straps.   
    • A. 

      True

    • B. 

      False


  • 26. 
    People with disabilities do not want pity, nor do they want to be unduly glorified for courageously coping  with everyday life. 
    • A. 

      True

    • B. 

      False


  • 27. 
    Where can a driver pick up a TAP passenger?
    • A. 

      On the street

    • B. 

      By dispatch

    • C. 

      On the street or by the dispatcher

    • D. 

      None of the above


  • 28. 
    What passengers may participate in the CTA-TAP program?
    • A. 

      Only individuals presenting a valid special service passenger’s identification card

    • B. 

      Any person with a disability

    • C. 

      Only individuals who use wheel chairs

    • D. 

      Only blind and hearing impaired individuals


  • 29. 
    TAP Card may be used for payment of trips that originate and terminate in what geographical area
    • A. 

      In the city and suburbs

    • B. 

      Suburbs only

    • C. 

      Within Chicago city limits only

    • D. 

      No limits


  • 30. 
    If three TAP qualified passengers enter a TAP certified taxicab and wish to go to the same location – how many Tap Card (s) can be used for the one-way trip?
    • A. 

      Zero

    • B. 

      One

    • C. 

      Two

    • D. 

      Three


  • 31. 
    If the fare reads $15.00 at the end of a trip – what should the TAP driver collect from the TAP Qualified passenger?
    • A. 

      $ 15.00 in each

    • B. 

      TAP Card for $ 13.50 and $ 1.50 in cash

    • C. 

      TAP Card for $ 15.00

    • D. 

      None of the above


  • 32. 
    What information must match the Special Service Identification Card & Chicago TAP Card?
    • A. 

      Para Transit ID number

    • B. 

      Address and phone number of TAP qualified passenger

    • C. 

      Identification Picture

    • D. 

      Nothing matches


  • 33. 
    Who qualifies to use TAP Card?
    • A. 

      Any disabled person

    • B. 

      Any person Carrying TAP Card

    • C. 

      Only riders with certified special service passed and TAP Card that match

    • D. 

      All of the answers are correct


  • 34. 
    If a TAP passenger is severely hard-of-hearing or deaf the best way to communicate with him/her would be by:
    • A. 

      Yelling

    • B. 

      Writing a note to the person

    • C. 

      Not doing anything

    • D. 

      Waving my hands around


  • 35. 
    When dealing with someone who has difficulty speaking
    • A. 

      Correct their speech mistakes gently

    • B. 

      Finish their sentences for them

    • C. 

      Ask short questions that require short answers

    • D. 

      Pretend to understand – even if you don’t – so as not to embarrass the person


  • 36. 
    Which statement about Illinois White Cane Law is correct?
    • A. 

      You must accept a passenger with a seeing eye dog without charging extra

    • B. 

      You may accept the passenger and charge extra because of the dog

    • C. 

      The chauffeur is responsible for all damage to the vehicle caused by the dog

    • D. 

      You may refuse to carry a seeing eye dog if it is against your religion beliefs


  • 37. 
    How many step (s) or curb (s) are recommended for assisting to the person in the wheelchair or disability
    • A. 

      One curb or one step

    • B. 

      One curb or two step

    • C. 

      Two curb or two step

    • D. 

      Two curb or one step


  • 38. 
    How much may a single  TAP Cardr be used for cab fare?
    • A. 

      Any one way fare

    • B. 

      $10.00 plus tip

    • C. 

      Up to $13.50 of taxicab meter fare for a single one way trip

    • D. 

      $2.00 per mile


  • 39. 
    The meter reads $38.00 for the fare listed above.The man pays with TAP Card. How much must he pay you in addition to this?
    • A. 

      22$ plus extra

    • B. 

      24.50$ plus extra

    • C. 

      26.00$ plus extra

    • D. 

      None of the above


  • 40. 
    When the driver picks up a tap passenger who has a disability, the driver should?
    • A. 

      Grab the person’s arm and move him/her into the cab

    • B. 

      Jump out of the cab and physically assist them into the cab

    • C. 

      Ask the person if hi/she would like any assistance

    • D. 

      Not do enything


  • 41. 
    It is possible to travel to a Chicago suburb using a TAP Card if:
    • A. 

      The suburb within the CTA service area

    • B. 

      The customer calls first

    • C. 

      The rider has a guide dog

    • D. 

      The fare will be returning to the City


  • 42. 
    The TAP Card are valid for:
    • A. 

      90 days

    • B. 

      60 days

    • C. 

      180 days

    • D. 

      30 days


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