SFDC Adm 201 Practice Exam - 2

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ADM 201 Practice Exam 2

  
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  • 1. 
    Recent Item and Look up Hover Views use the
    • A. 

      Sidebar

    • B. 

      Edit Page

    • C. 

      List Views

    • D. 

      Related Lists


  • 2. 
    Name one place where inline Editing is not currently possible.(Choose 2 answers)
    • A. 

      List Views

    • B. 

      Related Lists

    • C. 

      Edit Page

    • D. 

      All of the above


  • 3. 
    Searches and Filters that take a long time may be cancelled ?
    • A. 

      True

    • B. 

      False


  • 4. 
    What information does the Company Profile Hold?
    • A. 

      Language, Locale, and Time Zone

    • B. 

      Licenses, Storage and Used Space

    • C. 

      Fiscal Year

    • D. 

      Forecasting

    • E. 

      None of the above


  • 5. 
    What information may be updated on the Company Profile?
    • A. 

      Language, Locale, and Time Zone

    • B. 

      Fiscal Year

    • C. 

      Primary Contact and Address Information

    • D. 

      Forecasting

    • E. 

      All of the above


  • 6. 
    Standard Fiscal Years are periods that follow Gregorian calendar, but can start on the first day of any month of the year.
    • A. 

      True

    • B. 

      False


  • 7. 
    Custom Fiscal years are for companies that break down their fiscal years, quarters, and weeks in to custom fiscal periods based on their financial planning requirements.
    • A. 

      True

    • B. 

      False


  • 8. 
    Forecasting can be used with Custom Fiscal Years
    • A. 

      True

    • B. 

      False


  • 9. 
    Customizable Forecasting must be enabled for use with Custom Fiscal years.
    • A. 

      True

    • B. 

      False


  • 10. 
    Where are active currencies located?
    • A. 

      Security Control

    • B. 

      User record (Personal Setup)

    • C. 

      Company Profile

    • D. 

      None of the above


  • 11. 
    All the following are Main Setup areas in Salesforce.com EXCEPT?
    • A. 

      Personal Setup

    • B. 

      App Setup

    • C. 

      Data Setup

    • D. 

      Administration Setup


  • 12. 
    What does a Profile Control?
    • A. 

      Access to Application

    • B. 

      Record Type Access

    • C. 

      Permissions

    • D. 

      Data Visibility

    • E. 

      Hours of IP Address


  • 13. 
    When are Formula Fields recalculated?
    • A. 

      Calculated automatically

    • B. 

      Every 15 Minutes

    • C. 

      Nightly

    • D. 

      After Edits / Save


  • 14. 
    For which objects you have business processes?
    • A. 

      Lead

    • B. 

      Opportunity

    • C. 

      Case

    • D. 

      Account / Contact

    • E. 

      Solutions


  • 15. 
    How many fields (columns) can be displayed on a Customizable Related List?
    • A. 

      50

    • B. 

      10

    • C. 

      25

    • D. 

      100


  • 16. 
    A check box can be a controlling field in a field dependency:
    • A. 

      True

    • B. 

      False


  • 17. 
    You can use a Custom Lookup field to create a relationship between an opportunity and a contact.
    • A. 

      True

    • B. 

      False


  • 18. 
    What determines a unique User Record?
    • A. 

      User Name

    • B. 

      Standard Profile

    • C. 

      Custom Profile

    • D. 

      User Role


  • 19. 
    It is possible for a User to own a record and not see it if they don’t have the Read Permission to the Object.
    • A. 

      True

    • B. 

      False


  • 20. 
    What can a Task do that an Email Alert Cannot do?Choose 2 answers
    • A. 

      Tasks allow you to track the specific actions you plan to perform or have performed

    • B. 

      Email Alerts cannot track specific actions.

    • C. 

      Email Alerts allow you to track the specific actions you plan to perform or have performed

    • D. 

      Tasks cannot track specific actions


  • 21. 
    What do you need to specify when you schedule a report?
    • A. 

      You need user with Marketing Profile to “Schedule Reports”

    • B. 

      You need user permission to “Schedule Reports”

    • C. 

      You need user to have a Manager Role

    • D. 

      Click Run Report and choose Schedule Future Runs... from the drop-down button.


  • 22. 
    In order to Enable Territory Management you should have:
    • A. 

      Standard Profile

    • B. 

      Customizable Forecasting

    • C. 

      Enable Forecasting

    • D. 

      All of the above


  • 23. 
    What is a a Managed Package?
    • A. 

      A managed package is a collection of application components that are posted as a unit on AppExchange

    • B. 

      They differ from unmanaged packages in that some components are locked, allowing the managed package to be upgraded later.

    • C. 

      Allows the system Administrator to modify the application

    • D. 

      Managed packages do not include locked components and cannot be upgraded


  • 24. 
    Where will a Campaign associated with a Lead be visible?Choose 2 answers
    • A. 

      Campaign Related List

    • B. 

      Campaign History Report

    • C. 

      Lead History Report

    • D. 

      Opportunity Related List


  • 25. 
    To rename a Standard Field, where do you make the changes?
    • A. 

      On Standard a Profile

    • B. 

      On a Page Layout

    • C. 

      Manually change on the Object

    • D. 

      All of the above


  • 26. 
    What needs to be specified to schedule a Report?
    • A. 

      Objects

    • B. 

      Date Range

    • C. 

      Location

    • D. 

      Frequency


  • 27. 
    Which of the following does Salesforce CRM provide for restricting login access to the application? Choose 3 answers
    • A. 

      Profile-based IP restrictions

    • B. 

      Organization-wide IP restrictions

    • C. 

      Profile-based login hour restrictions

    • D. 

      Organization-wide login hour restrictions


  • 28. 
    An administrator changed the organization’s default language from English to Spanish. For end users to see this change, they must
    • A. 

      Logout, then log in again.

    • B. 

      Nothing—they will see the application in Spanish immediately

    • C. 

      Change their own language personal preference to Spanish.

    • D. 

      Refresh their browser


  • 29. 
    Which of the following is a standard Profile
    • A. 

      Sales User

    • B. 

      Marketing User

    • C. 

      Invoice Manager

    • D. 

      Contract Manager


  • 30. 
    Time-dependent workflow will not work with which type of workflow evaluation criteria?
    • A. 

      Only when a Record is created

    • B. 

      Every time a Record is created or edited

    • C. 

      Every kind of workflow evaluation criteria

    • D. 

      When a Record is edited and it did not previously meet the rule criteria


  • 31. 
    To enable Advanced Currency Management for an organization, an administrator must
    • A. 

      Have Unlimited Edition licenses

    • B. 

      Request a feature license from salesforce.com

    • C. 

      Enable Customizable Forecasting

    • D. 

      Enable Multiple Currencies


  • 32. 
    Who may be assigned a workflow task? There are 4 correct answers
    • A. 

      A single user

    • B. 

      Multiple users

    • C. 

      The Record owner

    • D. 

      The Record creator

    • E. 

      An Account team role


  • 33. 
    You can create the following Email Template Formats:Choose 4
    • A. 

      Text

    • B. 

      Visual Force

    • C. 

      HTML with Letterhead

    • D. 

      XML Templates

    • E. 

      Custom HTML


  • 34. 
    Universally required fields always display on edit pages regardless of field-level security.
    • A. 

      True

    • B. 

      False


  • 35. 
    If you change the data type of any custom field used for lead conversion, that lead field mapping will be deleted
    • A. 

      True

    • B. 

      False


  • 36. 
    The automated case user will be listed on the case history for all actions that are system defined, including:
    • A. 

      When a case is automatically assigned using assignment rules

    • B. 

      When a case is escalated

    • C. 

      When a case is created online via Web-to-Case

    • D. 

      When a Workflow is Triggered


  • 37. 
    Organization-Wide Default Sharing Rule for Calendar Access Default is as Follows:
    • A. 

      Hide Details

    • B. 

      Hide Details and Add Events

    • C. 

      Show Details

    • D. 

      Show Details and Add Events


  • 38. 
    Both accounts and users can exist in multiple territories.
    • A. 

      True

    • B. 

      False


  • 39. 
    You must meet the following prerequisites before enabling territory management : Choose 2 answers
    • A. 

      Your organization must be using customizable forecasting

    • B. 

      Follow the steps in the Deploying Territory Management Guide to prepare your organization for territory management.

    • C. 

      You must have the Marketing User Profile

    • D. 

      You must have the Territory Manager Profile


  • 40. 
    What is Force.com Platform?  Choose 3 answers:
    • A. 

      Customize, integrate and create enterprise applications as a service and without software.

    • B. 

      Point-and-click customization tool

    • C. 

      Customize standard applications provided by Salesforce.com or build their own on-demand applications

    • D. 

      Modify the applications to meet your needs – (No- Coding)

    • E. 

      Group standard and custom tabs into new custom applications


  • 41. 
    What is Force.com Builder? Choose 3 answers:
    • A. 

      Point-and-click customization tool

    • B. 

      Group standard and custom tabs into new custom applications

    • C. 

      Modify the applications to meet your needs – (No- Coding)

    • D. 

      Customize standard applications provided by Salesforce.com or build their own on-demand applications

    • E. 

      Build custom Applications


  • 42. 
    What is Salesforce.com Partner Portal ? Choose 2 answers:
    • A. 

      Use your company logo on a Partner Site

    • B. 

      Develop Partner Application on Force.com Platform

    • C. 

      Data goes into your Salesforce objects through a third party site

    • D. 

      Create Interactive Communities

    • E. 

      All of the above


  • 43. 
    Following are the Custom Business Objects EXCEPT:
    • A. 

      Use Force.com builder to build your own objects

    • B. 

      Standard Salesforce.com Objects

    • C. 

      Capture key, related information that applies to your business

    • D. 

      Correlate to tables in the database

    • E. 

      All of the above


  • 44. 
    A Profile can have many users, but a user can have only one profile.
    • A. 

      True

    • B. 

      False


  • 45. 
    You CANNOT delete standard fields but you can remove non-required standard fields from a page layout
    • A. 

      True

    • B. 

      False


  • 46. 
    Reports and views are not renamed based on the new label value
    • A. 

      True

    • B. 

      False


  • 47. 
    Custom Picklist fields can be either controlling or dependent fields
    • A. 

      True

    • B. 

      False


  • 48. 
    Maximum number of values allowed in a controlling field is :
    • A. 

      500

    • B. 

      100

    • C. 

      300

    • D. 

      200


  • 49. 
    Multiple record types may be created for every tab, with the exception of
    • A. 

      Home

    • B. 

      Accounts

    • C. 

      Forecasting

    • D. 

      Opportunity

    • E. 

      Reports


  • 50. 
    A Record Owner has the following privileges:
    • A. 

      View and Edit Capabilities

    • B. 

      Transfer Capabilities

    • C. 

      Deletion Capabilities

    • D. 

      Import Leads Capabilities

    • E. 

      Import Opportunity Capabilities


  • 51. 
    You can use Sharing Rules to grant wider access to data. You cannot restrict access below your OWD levels.
    • A. 

      True

    • B. 

      False


  • 52. 
    The SideBar search does not Search the following: Choose 3 answers
    • A. 

      Custom Objects

    • B. 

      Documents

    • C. 

      Products

    • D. 

      Reports

    • E. 

      Solutions


  • 53. 
    Workflow Tasks are NOT tracked in the Activity History
    • A. 

      True

    • B. 

      False


  • 54. 
    Time-Dependent Workflow – Maximum Triggers Allowed Per Rule
    • A. 

      Maximum of 10 time triggers per rule

    • B. 

      Maximum of 20 time triggers per rule

    • C. 

      Maximum of 50 time triggers per rule


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