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Pharm Tech Chapter 15 (community Pharmacy)

39 Questions
Pharmacy Quizzes & Trivia

-Community Pharmacy, - organization, - Customer Service, - Processing Prescripions, - Preparing the prescription, - Customer Pick-up, - Other Duties

Questions and Answers
  • 1. 
    • A. 

      Interpersonal skills

    • B. 

      Shelf-stickers

    • C. 

      Auxiliary labels

    • D. 

      Safety caps

  • 2. 
    Counter areas designated for taking prescriptions and for dispensing them to patients
    • A. 

      Transaction windows

    • B. 

      Counting tray

    • C. 

      Interpersonal skills

    • D. 

      Shelf-stickers

  • 3. 
    A child-resistant cap
    • A. 

      Mark-up

    • B. 

      Unit price

    • C. 

      Safety caps

    • D. 

      Counting tray

  • 4. 
    The price of a unit of medication (such as an ounce of a liquid cold remedy)
    • A. 

      Counting tray

    • B. 

      Mark-up

    • C. 

      Unit price

    • D. 

      None of the above

  • 5. 
    A tray designed for counting pills
    • A. 

      Counting tray

    • B. 

      Mark-up

    • C. 

      Unit price

    • D. 

      Shelf stickers

  • 6. 
    Specific warnings that are placed on filled prescriptions
    • A. 

      Auxiliary labels

    • B. 

      RX label

    • C. 

      Warning label

    • D. 

      None of the above

  • 7. 
    A book in which patients sign for the prescriptions they receive, for legal and insurance purposes
    • A. 

      Sig

    • B. 

      Signature log

    • C. 

      Auxiliary labels

    • D. 

      All the above

  • 8. 
    The amount of the retailer's sale price minus their purchase price
    • A. 

      Mark-up

    • B. 

      Mark-down

    • C. 

      Estimated price

    • D. 

      None of the above

  • 9. 
    Stickers with bar codes that can be scanned for inventory identification
    • A. 

      Shelf-stickers

    • B. 

      Auxiliary labels

    • C. 

      Rx label

    • D. 

      All the above

  • 10. 
    Automated machines that fill and label pill bottles with correct quantities of ordered drugs
    • A. 

      Automated filling machines

    • B. 

      Robots

    • C. 

      Pharmacy containers

    • D. 

      All the above

  • 11. 
    ______ are skills involving relationships between people.
    • A. 

      Computer skills

    • B. 

      Data management skills

    • C. 

      Transaction skills

    • D. 

      Interpersonal skills

  • 12. 
    About 2/3 of all prescriptionn drugs in the U.S. are dispensed by
    • A. 

      Community pharmacies

    • B. 

      Institutional pharmacies

    • C. 

      Hospital pharmacies

    • D. 

      Nursing home pharmacies

  • 13. 
    More technicians and dpharmacists are emplyed in _____ than any other type of pharmacy.
    • A. 

      Community pharmacy

    • B. 

      Hospital pharmacy

    • C. 

      Mail order pharmacy

    • D. 

      Long-term care

  • 14. 
    Community pharmacies that are individually owned local pharmacies are
    • A. 

      Food store pharmacies

    • B. 

      Mass merchandiser pharmacies

    • C. 

      Chain pharmacies

    • D. 

      Independent pharmacies

  • 15. 
    Communnity pharmacies, such as CVS, and Walgreens, that are part of reginal or national pharmacy chains are
    • A. 

      Independent pharmacies

    • B. 

      Food store pharmacies

    • C. 

      Chain pharmacies

    • D. 

      Mass merchandiser pharmacies

  • 16. 
    Community pharmacies that are part of regional or national food store chains such are Giant Eagle and Kroger
    • A. 

      Mass merchandiser pharmacies

    • B. 

      Food store pharmacies

    • C. 

      Chain pharmacies

    • D. 

      Independent pharmacies

  • 17. 
    ______ require(s) community pharmacist pharmacists to offer counseling to Medicaid patients regarding medications
    • A. 

      Medicare Part D

    • B. 

      The 1990 Omnibus Budget and Reconciliation Act (OBRA)

    • C. 

      Hippa

    • D. 

      The DEA

  • 18. 
    The HIPAA Laws
    • A. 

      Require pharmacists to provide counselling on all new medications

    • B. 

      Requires that health information be kept confidential

    • C. 

      Allows pharmacy staff to discuss a patient's health information outside the pharmacy

    • D. 

      None of the above

  • 19. 
    Individual states
    • A. 

      Do not regulate the practice of pharmacy

    • B. 

      May require national pharmacy technician certification or may have their own registration and certification process

    • C. 

      Regulate the scope of pharmacy technician practice including the ratio of pharmacists to technicians

    • D. 

      B&c

  • 20. 
    The refrigerator in a community pharmacy may be used to store
    • A. 

      Drugs only

    • B. 

      Drugs ad lunch of pharmacy personnel

    • C. 

      Drugs and sealed containers of soda pop

    • D. 

      Drugs and the pharmacist's lunch

  • 21. 
    Good interpersonal skills include
    • A. 

      Making eye contact

    • B. 

      Calling the customer by name

    • C. 

      Listening carefully

    • D. 

      All of the above

  • 22. 
    A patient's question regarding medications or their general health
    • A. 

      Can be handled by a technician

    • B. 

      Should be referred to the pharmacist

    • C. 

      Can be answered by the pharmacy technician or the pharmacist depending on state regulations

    • D. 

      Can sometimes be answered by the pharmacy technician and sometimes by the pharmacist depending on the technician's judgement

  • 23. 
    Patient information that must be entered into the computer includes
    • A. 

      Only the name of the patient

    • B. 

      Full name of patient, address, telephone number, date of birth, and any medication allergies.

    • C. 

      Diagnosis made by the technician

    • D. 

      Diagnosis made by the pharmacist

  • 24. 
    When entering a new prescription into the computer, the technician must enter the following information
    • A. 

      The prescription number

    • B. 

      The metric quantity of the drug being dispensed

    • C. 

      The directions for use of the medication

    • D. 

      Both b and c

  • 25. 
    When intaking a new prescription from a customer be sure to get which of the following information;
    • A. 

      Full name of the patient

    • B. 

      Address

    • C. 

      Date of birth

    • D. 

      All of the above

  • 26. 
    The group number in third party billing information usually identifies the
    • A. 

      Employer

    • B. 

      Gender

    • C. 

      Family member

    • D. 

      Social security number of the insured

  • 27. 
    An NDC number
    • A. 

      In nine digits long and is the same for some drugs

    • B. 

      Is the same the prescription number

    • C. 

      Is an eleven digit number and is unique to each drug product

    • D. 

      None of the above

  • 28. 
    All dispensed prescriptions must have a ___ cap unless that patient specifies a ____ cap.
    • A. 

      Child resistant, non-child resistant

    • B. 

      Child resistant, child resistant

    • C. 

      Non-child resistant, non child resistant

    • D. 

      Non child resistant, child resistant

  • 29. 
    Labels that are placed on the prescription container in addition to the prescription label and provide specific warninngs are
    • A. 

      Warning stickers

    • B. 

      Flags

    • C. 

      Warning labels

    • D. 

      Auxiliary labels

  • 30. 
    The pharmacist always checks the prescription
    • A. 

      After it is filled by the technician

    • B. 

      When the patient signs the log

    • C. 

      After it is rung on the cash register

    • D. 

      As it is given to the patient

  • 31. 
    The pharmacist _____ check the final product dispensed by an automated filling machine
    • A. 

      Must

    • B. 

      May

    • C. 

      Does not need to

    • D. 

      All the above

  • 32. 
    A (an) ______ is a book that patients sign for the prescriptions the recieve
    • A. 

      Exempt narcotic book

    • B. 

      Patient register book

    • C. 

      Patient compliance book

    • D. 

      Signature log

  • 33. 
    Order stock is a responsibility of the
    • A. 

      Computer system

    • B. 

      Prescription counter

    • C. 

      Pharmacy technician

    • D. 

      Third party

  • 34. 
    The ___ is generally responsible for keeping the pharmacy clean,neat, and in proper working order
    • A. 

      Staff pharmacist

    • B. 

      Pharmacy manager

    • C. 

      Pharmacy technician

    • D. 

      Weekend pharmacist

  • 35. 
    The difference between the price the customer pays and the price the pharmacy pays for a product is called
    • A. 

      Profit

    • B. 

      Overhead

    • C. 

      Margin

    • D. 

      Mark-up

  • 36. 
    Unit price information is found on shelf stickers for
    • A. 

      Schedule III, IV, and V medications

    • B. 

      Schedule II medications

    • C. 

      OTC products

    • D. 

      Legend drugs

  • 37. 
    Disease state management services are offered in
    • A. 

      Private offices or areas

    • B. 

      Public access ares

    • C. 

      The dispensing area of the pharmacy

    • D. 

      Waiting areas

  • 38. 
    Coordinating of billing for disease state management services is a duty of the
    • A. 

      Physician

    • B. 

      Third party

    • C. 

      Pharmacy technician

    • D. 

      Staff pharmacist

  • 39. 
    Scheduling appointments for disease state management services is a duty of the
    • A. 

      Registered nurse

    • B. 

      Pharmacy technician

    • C. 

      Physician

    • D. 

      Third party