Organizational Behaviour Test 1

50 Questions  I  By Stfnwall
Please take the quiz to rate it.

Psychology Quizzes & Trivia

  
Changes are done, please start the quiz.


Questions and Answers

Removing question excerpt is a premium feature

Upgrade and get a lot more done!
  • 1. 
    Over the past two decades, business schools have added required courses on people skills to many curricula. Why have they done this?
    • A. 

      Managers no longer need technical skills in subjects such as economics behaviour in the workplace

    • B. 

      There is an increased emphasis in controlling employee behaviour the the workplace

    • C. 

      Managers need to understand human behaviour if they are to be effective

    • D. 

      These skills enable managers to effectively lead human resources departments


  • 2. 
    Which of the following is most likely to be a belief held by a successful manager?
    • A. 

      Technical knowledge is all that is needed for success

    • B. 

      It is not essential to have sound interpersonal skills

    • C. 

      Technical skills are necessary, but insufficient alone for success

    • D. 

      Effectiveness is not impacted by human behaviour


  • 3. 
    Which of the following would not be considered an organization?
    • A. 

      A Church

    • B. 

      A University

    • C. 

      A Military Unit

    • D. 

      All adults in a given community


  • 4. 
    Which of the following is best defined as a consciously coordinated social unit, composed of two or more people, which functions on a relatively continuous basis to achieve a common goal or set of goals?
    • A. 

      Party

    • B. 

      Unit

    • C. 

      Team

    • D. 

      Organization


  • 5. 
    Which of a manager's primary roles requires the manager to define an organization's goals, establish an overall strategy for achieveing these goals and develop a comprehensive hierarchy of plans to integrate and coordinate activities?
    • A. 

      Controlling

    • B. 

      Planning

    • C. 

      Staffing

    • D. 

      Coordinating


  • 6. 
    Determining how tasks are to be grouped is part of which management function?
    • A. 

      Planning

    • B. 

      Leading

    • C. 

      Controlling

    • D. 

      Organizing


  • 7. 
    Mitzberg concluded that managers perform 10 different, highly interrelated roles. Which of the following is one of the broad categories into which these roles could be grouped?
    • A. 

      Intrapersonal

    • B. 

      Institutional

    • C. 

      Decisional

    • D. 

      Affective


  • 8. 
    An OB study would be least likely to be used to focus on which of the following problems?
    • A. 

      An increase in absenteeism at a certain company

    • B. 

      A fall in productivity in one shift of a manufacturing plant

    • C. 

      A decrease in sales due to growing foreign competition

    • D. 

      An increase in theft by employees at a retail store


  • 9. 
    _______ is a field of study that investigates the impact that individuals, groups, and structure have on behaviour within organizations for the purposes of applying such knowledge towards improving an organization's effectiveness.
    • A. 

      Organizational Development

    • B. 

      Human Resources Management

    • C. 

      Organizational Behaviour

    • D. 

      People Management


  • 10. 
    Which of the following is a reason that the study of organizational behaviour is useful?
    • A. 

      Human behaviour does not vary a great deal between individuals and situations

    • B. 

      Human behaviour is not random

    • C. 

      Human behaviour is not consistent

    • D. 

      Human behaviour is rarely predictable


  • 11. 
    A manager wishes to know how members of her team will react to layoffs in other departments. Which of the following is least useful in predicting her team's behaviour?
    • A. 

      Knowing what are the organizational goals of her team

    • B. 

      Knowing what is important to each member of the team

    • C. 

      Knowing how the team perceives layoffs

    • D. 

      Knowing how the team has reacted to similar situations in the past


  • 12. 
    Organizational behaviour is constructed from all of the following disciplines except __________.
    • A. 

      Physics

    • B. 

      Psychology

    • C. 

      Anthropology


  • 13. 
    How is the science of organizational behaviour different from sciences such as physics and chemistry?
    • A. 

      OB accepts intuitive explanations of phenomena it studies

    • B. 

      Much of the data used in OB is collected by scientists working in different, but related, fields

    • C. 

      OB does not seek unifying underlying principles for the phenomena it studies.

    • D. 

      Most people have preconceived notions about the phenomena studied by OB.


  • 14. 
    Psychology' major contributions to the field of organizational behaviour have been primarily at what level of analysis.
    • A. 

      The level of the group

    • B. 

      The level of the individual

    • C. 

      The level of the organization

    • D. 

      The level of the culture


  • 15. 
    The study of group processes in the organizational behaviour has largely been derived from what field of study?
    • A. 

      Psychology

    • B. 

      Sociology

    • C. 

      Anthropology

    • D. 

      Social Studies


  • 16. 
    In order to predict human behaviour with any degree of accuracy, what sort of variables must be taken into account?
    • A. 

      Global

    • B. 

      General

    • C. 

      Dependent

    • D. 

      Contingency


  • 17. 
    Given the climate of "temporariness" in modern organizations, employees must _______.
    • A. 

      Continually update their knowledge and skills

    • B. 

      Be prepared to stay in the same position for longer periods of time

    • C. 

      Make closer connections to their peers

    • D. 

      Foster friendship within the work environment


  • 18. 
    Group behaviour, power, and conflict are central areas of study for _________.
    • A. 

      Archaeologists

    • B. 

      Sociologist

    • C. 

      Anthropologists

    • D. 

      Social Psychologists


  • 19. 
    At its root, productivity involves concern for both ________.
    • A. 

      Dependance and Independence

    • B. 

      Motivation and Distraction

    • C. 

      Absenteeism and Motivation

    • D. 

      Effectiveness and Efficiency


  • 20. 
    Which of the following is an example of being an efficient company?
    • A. 

      Operating at the lowest possible cost while yielding a higher output.

    • B. 

      Creating the highest customer satisfaction ratings.

    • C. 

      Meeting production schedules

    • D. 

      Obtaining the highest market share


  • 21. 
    Which of the following statements is true about the term "ability", as the term is used in organizational behaviour?
    • A. 

      Motivation

    • B. 

      Capacity

    • C. 

      Experience

    • D. 

      Intellect


  • 22. 
    Research has found tests that measure specific dimensions of intelligence are strong predictors of which of the following?
    • A. 

      Job Satisfaction

    • B. 

      Turnover

    • C. 

      Job Performance

    • D. 

      Ability to work with others


  • 23. 
    Which of the following statements is true about the term "ability", as it is used in the field of organizational behaviour?
    • A. 

      It refers to an individual's willingness to perform various tasks

    • B. 

      It is a current assessment of what an individual can do

    • C. 

      It refers exclusively to intellectual skills

    • D. 

      It refers exclusively to physical skills


  • 24. 
    Recent evidence suggests that intelligence can be better understood by breaking it down into four sub-parts. Which one of the following is not one of those subparts?
    • A. 

      Cognitive

    • B. 

      Social

    • C. 

      Emotional

    • D. 

      Physical


  • 25. 
    Which type of intelligence encompasses the aptitudes that have long been tapped by traditional intelligence tests?
    • A. 

      Cognitive Intelligence

    • B. 

      Social Intelligence

    • C. 

      Emotional Intelligence

    • D. 

      Cultural Intelligence


  • 26. 
    A company is looking for a manager to liaise between its home office in the United States, its manufacturing plants in Poland and Germany, and its suppliers in the Middle East and South Asia. A good candidate would likely score highly in what subpart of intelligence?
    • A. 

      Cognitive

    • B. 

      Social

    • C. 

      Emotional

    • D. 

      Cultural


  • 27. 
    What will be the largest demographic change in the U.S. workforce in the next decade?
    • A. 

      Increasing Ethnic Diversity

    • B. 

      A fall in Married Workers

    • C. 

      Increasing Age of Workers

    • D. 

      Decreasing Tenure


  • 28. 
    Which of the following is not a biographical character?
    • A. 

      Political Affiliation

    • B. 

      Age

    • C. 

      Sex

    • D. 

      Tenure


  • 29. 
    Which of the following statements concerning tenure is not true?
    • A. 

      Recent evidence demonstrates a positive relationship between seniority and job productive.

    • B. 

      Tenure does not appear to be a good predictor of employee productivity.

    • C. 

      Tenure is a potent variable in explaining turnover

    • D. 

      Tenure and satisfaction are positively related.


  • 30. 
    Which of the following is the most likely explanation for the higher absentee rate of women in the workplace?
    • A. 

      Women tend to have more illnesses that keep them from work than do men.

    • B. 

      Traditionally, women have had the responsibility of caring for home and family.

    • C. 

      Women tend to be less satisfied with their jobs than men.

    • D. 

      Women generally have jobs for which temporary replacement can be hired


  • 31. 
    Studies indicate that which of the following tends to decrease with increased tenure?
    • A. 

      Job Satisfaction

    • B. 

      Productivity

    • C. 

      Absenteeism

    • D. 

      Raises and Promotion


  • 32. 
    All of the following are true about learning except that it _________.
    • A. 

      Involves change.

    • B. 

      Can have a very short duration.

    • C. 

      Requires a change in behaviour.

    • D. 

      Affects Aptitude.


  • 33. 
    Classical conditioning would view which of the following as most likely to be a conditioned response?
    • A. 

      Winching when you stub your toe.

    • B. 

      Driving on the right side of the road.

    • C. 

      Flinching when startled by a loud noise.

    • D. 

      Looking for shelter when the sky turns grey.


  • 34. 
    In Pavlov's experiment, the bell was a _________.
    • A. 

      Unconditioned Stimulus

    • B. 

      Unconditioned Response

    • C. 

      Conditioned Stimulus

    • D. 

      Conditioned Response


  • 35. 
    According to operant conditioning, when a behaviour is not reinforced, what happens to the probability of that behavior occurring again?
    • A. 

      It increases

    • B. 

      It declines

    • C. 

      It remains the unchanged

    • D. 

      It becomes zero


  • 36. 
    What do we call the view that we can learn both through observation and direct experience?
    • A. 

      Situational Learning Theory

    • B. 

      Classical Learning

    • C. 

      Social Learning Theory

    • D. 

      Hands-onLearning Experience


  • 37. 
    Social Learning Theory is an extension of
    • A. 

      Classical Conditioning

    • B. 

      Operant Conditioning

    • C. 

      Shaping

    • D. 

      Pavlovian Theory


  • 38. 
    Which of the following statements about positive and negative reinforcement is not true?
    • A. 

      They both result in learning

    • B. 

      They both strengthen a response and increase the probability of repetition.

    • C. 

      They tend to weaken behaviour and decrease its subsequent frequency.

    • D. 

      They are effective shaping tools


  • 39. 
    An employee is frequently late for work. Every time he is not tardy the manager compliments him for being on time. What form of reinforcement is the manager using?
    • A. 

      Continuous schedule

    • B. 

      Negative

    • C. 

      Intermittent Schedule

    • D. 

      Repetitious


  • 40. 
    In general, ______ reinforcement schedules tend to lead to higher performance than ______ reinforcement schedules.
    • A. 

      Variable; Fixed

    • B. 

      Fixed; Intermittent

    • C. 

      Fixed; Variable

    • D. 

      Variable; Ratio


  • 41. 
    Which of the following answer choices is the best definition of attitude?
    • A. 

      Attitudes indicate how one will react to a given event.

    • B. 

      Attitudes are the yardstick by which one measure's one's actions.

    • C. 

      Attitudes are the emotional part of an evaluation of some person, object or event

    • D. 

      Attitudes are evaluative statements of what one believes about something or someone.


  • 42. 
    The ______ component of an attitude is the emotional feeling component of that attitude.
    • A. 

      Affective

    • B. 

      Cognitive

    • C. 

      Behavioural

    • D. 

      Evaluative


  • 43. 
    The belief that "violence is wrong" is a evaluative statement. Such an opinion constitutes the ______ component of an attitude.
    • A. 

      Cognitive

    • B. 

      Affective

    • C. 

      Reflective

    • D. 

      Behavioural


  • 44. 
    Which of the following is an example of an attitude?
    • A. 

      Satisfaction with a job well done.

    • B. 

      The observation that most dogs have four legs.

    • C. 

      The opinion that it is never acceptable to steal.

    • D. 

      Anger at being unfairly accused of a wrongdoing.


  • 45. 
    Which of the following is explained by self-perception theory?
    • A. 

      "I think it's wrong to steal, so I never have taken as much as a paper clip from my office"

    • B. 

      "I wouldn't want an office job, all my life i've worked outdoors, even as a child growing up on a farm."

    • C. 

      "I may have cut a few corners when I wrote that new contract, but it was more important to get it on time than worry about a few typos."

    • D. 

      "I am deeply religious person, so I do not want to work on any of the holy days my faith holds dear"


  • 46. 
    Which of the following is not true concerning diversity programs?
    • A. 

      They almost always include a self-evaluation phase.

    • B. 

      They seek to change attitudes in response to shifts in perspective on diversity issues

    • C. 

      Participants often take part in group discussions with representatives from diverse groups.

    • D. 

      They avoid making participants openly confront the stereotypes that they hold.


  • 47. 
    The degree to which a person identifies with his or her job, actively participates in it, and considers his or her performance as being important to self-worth is ___________.
    • A. 

      Job satisfaction

    • B. 

      Job involvement

    • C. 

      Job stability

    • D. 

      Organizational commitment


  • 48. 
    _________ refers to an individual's general attitude towards his or her job.
    • A. 

      Job Satisfaction

    • B. 

      Job Involvement

    • C. 

      Job Stability

    • D. 

      Organizational Commitment


  • 49. 
    Of the following the best predictor of turnover is __________.
    • A. 

      Job Satisfaction

    • B. 

      Job Involvement

    • C. 

      Organizational Commitment

    • D. 

      Cognitive Dissonance


  • 50. 
    Which of the following is not generally true?
    • A. 

      Satisfied workers are productive workers

    • B. 

      Productive workers are satisfied workers

    • C. 

      Satisfaction is the major determinate of a worker's OCB.

    • D. 

      Satisfaction comes down to fairness of outcomes, treatments or procedures


Back to top

Removing ad is a premium feature

Upgrade and get a lot more done!
Take Another Quiz
We have sent an email with your new password.