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Organizational Behavior Midterm

74 Questions
Midterm Quizzes & Trivia
Questions and Answers
  • 1. 
    Which of these is NOT a facet of Job Performance?
    • A. 

      Task Performance

    • B. 

      Citizenship Behaviors

    • C. 

      Counterproductive Behaviors

    • D. 

      Lifestyle Behaviors

  • 2. 
    Which of these are the two OB dependent variables?
    • A. 

      Job Performance and Organizational Commitment

    • B. 

      Job Performance and Organizational Production

    • C. 

      Organizational Commitment and Organizational Production

    • D. 

      Organizational Production and Interpersonal Commitment

  • 3. 
    Which of these is associated with Task Performance?
    • A. 

      Employee behaviors that are directly involved in organizational production

    • B. 

      Voluntary activities that may or may not be rewarded but that contribute to the organization

    • C. 

      Property Deviance (sabotage and theft)

    • D. 

      Personal Aggression (harassment and abuse)

  • 4. 
    Which of these is associated with Citizenship Behaviors?
    • A. 

      Employee behaviors that are directly involved in organizational production

    • B. 

      Voluntary activities that may or may not be rewarded but that contribute to the organization

    • C. 

      Property Deviance (sabotage and theft)

    • D. 

      Personal Aggression (harassment and abuse)

  • 5. 
    Which of these is NOT associated with Counterproductive Behaviors?
    • A. 

      Employee behaviors that are directly involved in organizational production

    • B. 

      Production Deviance (wasting resources)

    • C. 

      Property Deviance (sabotage and theft)

    • D. 

      Personal Aggression (harassment and abuse)

    • E. 

      Political Deviance (gossiping and incivility)

  • 6. 
    Which of these is Routine Task Performance?
    • A. 

      Involves well-known responses to task demands that occur in a normal or predictable way.

    • B. 

      Involves employee responses to task demands that are novel, or at least unpredictable.

    • C. 

      Involves the degree to which individuals develop ideas or physical outcomes that are useful, feasible, and ethical.

  • 7. 
    Which of these is Adaptive Task Performance?
    • A. 

      Involves well-known responses to task demands that occur in a normal or predictable way.

    • B. 

      Involves employee responses to task demands that are novel, or at least unpredictable.

    • C. 

      Involves the degree to which individuals develop ideas or physical outcomes that are useful, feasible, and ethical.

  • 8. 
    Which of these is Creative Task Performance?
    • A. 

      Involves well-known responses to task demands that occur in a normal or predictable way.

    • B. 

      Involves employee responses to task demands that are novel, or at least unpredictable.

    • C. 

      Involves the degree to which individuals develop ideas or physical outcomes that are useful, feasible, and ethical.

  • 9. 
    Which of these is NOT connected to Interpersonal Citizenship Behavior?
    • A. 

      Helping (involves assisting coworkers who have heavy workloads)

    • B. 

      Courtesy (refers to keeping coworkers informed about matters that are relevant to them)

    • C. 

      Sportsmanship (involves maintaining a good attitude with coworkers even when they've done something annoying)

    • D. 

      Voice (involves speaking up and offering constructive suggestions for a change)

  • 10. 
    Which of these is NOT connected to Organizational Citizenship Behavior?
    • A. 

      Helping (involves assisting coworkers who have heavy workloads)

    • B. 

      Boosterism (means representing the organization in a positive way when out in public, away from the office and away from work)

    • C. 

      Civic Virtue (requires participating in the company's operations at a deeper-than-normal level)

    • D. 

      Voice (involves speaking up and offering constructive suggestions for a change)

  • 11. 
    Which of these describes Affective Commitment?
    • A. 

      Staying because you want to (based on emotions)

    • B. 

      Staying because you need to (based on embeddedness)

    • C. 

      Staying because you ought to (based on guilt/social responsibility)

  • 12. 
    Which of these describes Continuance Commitment?
    • A. 

      Staying because you want to (based on emotions)

    • B. 

      Staying because you need to (based on embeddedness)

    • C. 

      Staying because you ought to (based on guilt/social responsibility)

  • 13. 
    Which of these describes Normative Commitment?
    • A. 

      Staying because you want to (based on emotions)

    • B. 

      Staying because you need to (based on embeddedness)

    • C. 

      Staying because you ought to (based on guilt/social responsibility)

  • 14. 
    Which of these is Property Deviance?
    • A. 

      Behaviors that harm the organization's assets and possessions

    • B. 

      Reducing the efficiency of work output

    • C. 

      Behaviors that intentionally disadvantage other individuals rather than the larger organization

    • D. 

      Hostile verbal and physical actions directed toward other employees

  • 15. 
    Which of these is Production Deviance?
    • A. 

      Behaviors that harm the organization's assets and possessions

    • B. 

      Reducing the efficiency of work output

    • C. 

      Behaviors that intentionally disadvantage other individuals rather than the larger organization

    • D. 

      Hostile verbal and physical actions directed toward other employees

  • 16. 
    Which of these is Political Deviance?
    • A. 

      Behaviors that harm the organization's assets and possessions

    • B. 

      Reducing the efficiency of work output

    • C. 

      Behaviors that intentionally disadvantage other individuals rather than the larger organization

    • D. 

      Hostile verbal and physical actions directed toward other employees

  • 17. 
    Which of these is Personal Aggression?
    • A. 

      Behaviors that harm the organization's assets and possessions

    • B. 

      Reducing the efficiency of work output

    • C. 

      Behaviors that intentionally disadvantage other individuals rather than the larger organization

    • D. 

      Hostile verbal and physical actions directed toward other employees

  • 18. 
    Organizational Behavior is
    • A. 

      Study devoted to understanding, explaining, and ultimately improving attitudes and behaviors of individuals and groups in organizations

    • B. 

      A bag of dildos

    • C. 

      Seeing how people behave

    • D. 

      BONER

  • 19. 
    Organizational Behavior replaces intuitive explanations with
    • A. 

      Sociology

    • B. 

      Psychology

    • C. 

      Systematic study

    • D. 

      General study

  • 20. 
    What is Organizational Behavior theory?
    • A. 

      Work satisfaction

    • B. 

      Relationships between independent and dependent variables

    • C. 

      Systematic studies

    • D. 

      Responses to behaviors

  • 21. 
    Which one is NOT an independent variable in Organizational Behavior?
    • A. 

      Organizational-Level

    • B. 

      Group-Level

    • C. 

      Peer-Level

    • D. 

      Individual-Level

  • 22. 
    Job satisfaction is a pleasurable emotional state resulting from the appraisal of one's job or job experience.
    • A. 

      True

    • B. 

      False

  • 23. 
    Value-Percept theory is
    • A. 

      (Vwant-Vhave)*(Vimportance)=Dissatisfaction

    • B. 

      (Vwant+Vhave)*(Vimportance)=Dissatisfaction

    • C. 

      (Vimportance)*(Vwant)=Dissatisfaction

    • D. 

      None of the above

  • 24. 
    Pick all that apply to Job Characteristics theory:
    • A. 

      Significance

    • B. 

      Autonomy

    • C. 

      Value

    • D. 

      Identity

    • E. 

      People

    • F. 

      Attitude

    • G. 

      Variety

    • H. 

      Feedback

  • 25. 
    Job satisfaction is strongly positively related to life satisfaction
    • A. 

      True

    • B. 

      False

  • 26. 
    Job satisfaction is strongly positively related to voluntary turnover
    • A. 

      True

    • B. 

      False

  • 27. 
    Stress is defined as
    • A. 

      Fear of consequences

    • B. 

      Psychological response to demands that possess certain stakes and that tax or exceed a person's capacity or resources

    • C. 

      Worry about upcoming events

    • D. 

      Being scared about work or social events

  • 28. 
    Stressors are ______ and stains are _______
    • A. 

      Causes; consequenses

    • B. 

      Consequenses; causes

    • C. 

      Work; challenge

    • D. 

      Resourses; causes

  • 29. 
    How many levels of independent variables does OB examine?
    • A. 

      1

    • B. 

      2

    • C. 

      3

    • D. 

      4

  • 30. 
    Some workers maintain a good attitude with coworkers, even when they’ve done something annoying. This positive behavior is:
    • A. 

      Helping

    • B. 

      Sportsmanship

    • C. 

      Voice

    • D. 

      Civic civic

    • E. 

      Boosterism

  • 31. 
    Tom said my employer has helped me out of a jam on a number of occasions. How could I leave now? Tom is experiencing:
    • A. 

      Affective commitment

    • B. 

      Continuance commitment

    • C. 

      Comprehensive commitment

    • D. 

      Normative commitment

  • 32. 
    • A. 

      Promotion satisfaction


    • B. 

      Supervision satisfaction


    • C. 

      Satisfaction with the work itself

    • D. 

      Pay satisfaction


  • 33. 
    Which of the following life events is the most stressful?
    • A. 

      Death of a spouse

    • B. 

      Jail time

    • C. 

      Marriage

    • D. 

      Vacations

  • 34. 
    Which of the following statement of motivation is not correct?
    • A. 

      Satisfaction progression rule of Maslow’s Hierarchy of Needs theory suggests that higher needs are not motivating unless lower needs have been satisfied.

    • B. 

      Threshold rule of Maslow’s Hierarchy of Needs theory suggests that once a lower need has been satisfied, rewards at that level will no longer be motivating.

    • C. 

      Assigning employees difficult goals when accepted results in higher performance than easy goals

    • D. 

      Assigning employees specific goals results in higher performance than general goals.

    • E. 

      When goals become impossible, the relationship between goal difficulty and task performance is still positive.

  • 35. 
    Which of the following is not a characteristic of emotions?
    • A. 

      Mostly short-lived

    • B. 

      Concentrated

    • C. 

      Object of interest or defining event

    • D. 

      More intense than moods

    • E. 

      Diffuse

  • 36. 
    In what situation, is procedural justice less likely to trigger positive responses from employees?
    • A. 

      Distributive justice is low

    • B. 

      Distributive justice is high

    • C. 

      Emotional intelligence is high

    • D. 

      Cognitive intelligence is low

    • E. 

      Both emotional intelligence and cognitive intelligence are low

  • 37. 
    Availability refers to ______
    • A. 

      Individuals persisting with a losing course of action, even in the face of clear evidence to the contrary.

    • B. 

      Individuals making estimates of uncertain values based upon an initial value.

    • C. 

      Underestimating the influence of external factors and overestimate the influence of internal factors.

    • D. 

      Attributing our own failures to external factors and our own successes to internal factors.

    • E. 

      A tendency for people to base judgments on information readily accessible to them.

  • 38. 
    Type A people are more stressed than others
    • A. 

      True

    • B. 

      False

  • 39. 
    A. desire to perform a behavior for its own sake B. desire to perform a behavior in order to acquire material or social rewards or to avoid punishment
    • A. 

      A. Intrinsic B. Extrinsic

    • B. 

      A. Extrinsic B. Intrinsic

    • C. 

      A. Motivation B. Extrinsic

    • D. 

      A. Intrinsic B. Effort

  • 40. 
    Satisfaction progression rule is higher needs are not motivating unless lower needs have been satisfied
    • A. 

      True

    • B. 

      False

  • 41. 
    Threshold rule: once a lower need has been satisfied, rewards at that level will no longer be motivating
    • A. 

      True

    • B. 

      False

  • 42. 
    What is expectancy theory?
    • A. 

      Motivation=effort x performance x valence

    • B. 

      Motivation=performance x valence

    • C. 

      Motivation=effort x performance

    • D. 

      Performance=motivation - effort

  • 43. 
    What is equity theory?
    • A. 

      My outcomes/My inputs vs. Other's outcomes/other's inputs

    • B. 

      Outcomes/inputs

    • C. 

      My outcomes/Other's outcomes vs. My inputs/other's inputs

    • D. 

      Inputs/outcomes

  • 44. 
    Check all that apply for inputs
    • A. 

      Time and work

    • B. 

      Education and ideas

    • C. 

      Other resources such as list of clients and contacts

    • D. 

      Salary

    • E. 

      Respect

  • 45. 
    Check all that apply for outputs
    • A. 

      Salary and benefits

    • B. 

      Promotions and titles

    • C. 

      Respect and recognition

    • D. 

      Time and work

    • E. 

      Education

  • 46. 
    Specific goals lead to _____ performance
    • A. 

      Increased

    • B. 

      Decreased

    • C. 

      Same

    • D. 

      None of the above

  • 47. 
    Difficult goals, when accepted, result in _______ output that easy goals
    • A. 

      Higher

    • B. 

      Lower

    • C. 

      Same

    • D. 

      None of the above

  • 48. 
    Emotions are
    • A. 

      More intense than mood

    • B. 

      Mostly short-lived

    • C. 

      Directed at someone or something

    • D. 

      Long-lasting

    • E. 

      Less intense than mood

    • F. 

      Concentrated

  • 49. 
    Moods are
    • A. 

      Less intense than emotions

    • B. 

      Mostly long-lasting

    • C. 

      Lack of contextual stimulus

    • D. 

      Concentrated

    • E. 

      Diffuse

  • 50. 
    Which of the following is not a job characteristic associated with one’s satisfaction with the work itself? 
    • A. 

      Variety

    • B. 

      Significance

    • C. 

      Identity

    • D. 

      Autonomy

    • E. 

      Salary

  • 51. 
    ___ is associated with emotion-based reasons.
    • A. 

      Affective commitment

    • B. 

      Continuance commitment

    • C. 

      Normative commitment

    • D. 

      Personality

    • E. 

      Cultural values

  • 52. 
    ____ is extra-role behavior that is not part of an employee’s formal job requirements, but that nevertheless promotes the effective functioning of the organization.
    • A. 

      Job involvement

    • B. 

      Psychological contract

    • C. 

      Citizenship behavior

    • D. 

      Job embeddedness

    • E. 

      Psychological empowerment

  • 53. 
    ___ refers to keeping coworkers informed about matters that are relevant to them.
    • A. 

      Boosterism

    • B. 

      Helping

    • C. 

      Sportsmanship

    • D. 

      Courtesy

    • E. 

      Civic virtue

  • 54. 
    Which of the following is not a characteristic of mood?
    • A. 

      Concentrated

    • B. 

      Less intense

    • C. 

      Mostly long-lasting

    • D. 

      Lack of contextual stimuli

    • E. 

      Diffuse

  • 55. 
    Emotional Intelligence cannot compensate for low Cognitive Intelligence.
    • A. 

      True

    • B. 

      False

  • 56. 
    Which of these is not one of the three sources of trust?
    • A. 

      Disposition-Based

    • B. 

      Cognition-Based

    • C. 

      Affect-Based

    • D. 

      Perception-Based

  • 57. 
    Competence, Character, and Benevolence are facets of which source of trust?
    • A. 

      Disposition-Based

    • B. 

      Cognition-Based

    • C. 

      Affect-Based

  • 58. 
    Disposition-based trust means:
    • A. 

      Your personality traits include a general propensity to trust others.

    • B. 

      Trust is rooted in a rational assessment of the authority's trustworthiness.

    • C. 

      It depends on feelings toward the authority that go beyond any rational assessment.

  • 59. 
    Cognition-based trust means:
    • A. 

      Your personality traits include a general propensity to trust others.

    • B. 

      Trust is rooted in a rational assessment of the authority's trustworthiness.

    • C. 

      It depends on feelings toward the authority that go beyond any rational assessment.

  • 60. 
    Affect-based trust means:
    • A. 

      Your personality traits include a general propensity to trust others.

    • B. 

      Trust is rooted in a rational assessment of the authority's trustworthiness.

    • C. 

      It depends on feelings toward the authority that go beyond any rational assessment.

  • 61. 
    New relatonships have which type of trust?
    • A. 

      Disposition-Based

    • B. 

      Cognition-Based

    • C. 

      Affect-Based

  • 62. 
    Most relatonships have which type of trust?
    • A. 

      Disposition-Based

    • B. 

      Cognition-Based

    • C. 

      Affect-Based

  • 63. 
    Few relatonships have which type of trust?
    • A. 

      Disposition-Based

    • B. 

      Cognition-Based

    • C. 

      Affect-Based

  • 64. 
    Distributive Justice:
    • A. 

      Reflects the perceived fairness of decision-making outcomes

    • B. 

      Reflects the perceived fairness of decision-making processes

    • C. 

      Reflects the perceived fairness of the treatment received by employees from authorities.

    • D. 

      Reflects the perceived fairness of the communications provided to employees from authorities.

  • 65. 
    Procedural Justice:
    • A. 

      Reflects the perceived fairness of decision-making outcomes

    • B. 

      Reflects the perceived fairness of decision-making processes

    • C. 

      Reflects the perceived fairness of the treatment received by employees from authorities.

    • D. 

      Reflects the perceived fairness of the communications provided to employees from authorities.

  • 66. 
    Informational Justice:
    • A. 

      Reflects the perceived fairness of decision-making outcomes

    • B. 

      Reflects the perceived fairness of decision-making processes

    • C. 

      Reflects the perceived fairness of the treatment received by employees from authorities.

    • D. 

      Reflects the perceived fairness of the communications provided to employees from authorities.

  • 67. 
    What is the order of the Six-Step Rational Decision-Making Model
    • A. Define the problem
    • A.
    • B. Identify the decision criteria
    • B.
    • C. Allocate weights to the criteria
    • C.
    • D. Generate a list of alternatives
    • D.
    • E. Evaluate the alternatives
    • E.
    • F. Select the best alternative
    • F.
  • 68. 
    Availability bias is:
    • A. 

      A tendency for people to base judgments on information readily available to them

    • B. 

      Individuals make estimates of uncertain values based upon an initial value (derived from past events, random assignment, or whatever information is available) and typically make insufficient adjustments from that anchor when establishing a final value

  • 69. 
    Anchoring bias is:
    • A. 

      A tendency for people to base judgments on information readily available to them

    • B. 

      Individuals make estimates of uncertain values based upon an initial value (derived from past events, random assignment, or whatever information is available) and typically make insufficient adjustments from that anchor when establishing a final value

  • 70. 
    Randomness error bias is:
    • A. 

      Try to create meaning out of random events

    • B. 

      Underestimate the influence of external factors and overestimate the influence of internal factors when making judgments about the behavior of others

    • C. 

      Attribute our own failures to external factors and our own successes to internal factors

  • 71. 
    Fundamental attribution error is:
    • A. 

      Try to create meaning out of random events

    • B. 

      Underestimate the influence of external factors and overestimate the influence of internal factors when making judgments about the behavior of others

    • C. 

      Attribute our own failures to external factors and our own successes to internal factors

  • 72. 
    Self-serving bias is:
    • A. 

      Try to create meaning out of random events

    • B. 

      Underestimate the influence of external factors and overestimate the influence of internal factors when making judgments about the behavior of others

    • C. 

      Attribute our own failures to external factors and our own successes to internal factors

  • 73. 
    • A. 

      True

    • B. 

      False

  • 74. 
    Interpersonal Justice:
    • A. 

      Reflects the perceived fairness of decision-making outcomes

    • B. 

      Reflects the perceived fairness of decision-making processes

    • C. 

      Reflects the perceived fairness of the treatment received by employees from authorities.

    • D. 

      Reflects the perceived fairness of the communications provided to employees from authorities.