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Ob Exam3

40 Questions  I  By Bway
OB Exam3
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1.  The purpose of a(n) _____ group is to help the organization accomplish its goals, whereas the purpose of a(n) _____ is getting together in friendship. 
A.
B.
C.
D.
E.
2.  In the _____ style of handling conflict, a high concern for one's self and a low concern for others fosters "I win-you lose" tactics. The other party's needs are largely ignored. 
A.
B.
C.
D.
E.
3.  _____ reflects team member satisfaction and continued willingness to contribute to the team. 
A.
B.
C.
D.
E.
4.  When implementing self-managed teams, ____. 
A.
B.
C.
D.
E.
5.  One way managers can enhance socio-emotional cohesiveness is by _____. 
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B.
C.
D.
E.
6.  _____ is a sense of "we-ness" that helps groups stay together. 
A.
B.
C.
D.
E.
7.  Jim is head of the marketing department and must decide how to allocate a fixed amount of funds. There are two top projects that Jim believes hold the most promise. Recently, the majority of funds have been allocated to Project A, but Jim wonders if it's time to provide Project B with a larger share of the money. Jim decides to assign a particular individual, Clara, to thoroughly criticize the proposal, looking for every possible flaw. Which technique is Jim using to help him make a better decision? 
A.
B.
C.
D.
E.
8.  Which of the following is an advantage of virtual teams relative to face-to-face teams? 
A.
B.
C.
D.
E.
9.  Which of the following is true? 
A.
B.
C.
D.
E.
10.  Which of the following is an example of an organizational function of a formal group? 
A.
B.
C.
D.
E.
11.  Agreement, stronger relationships, and learning are ____. 
A.
B.
C.
D.
E.
12.  The ability to _____ is a description of impression management. 
A.
B.
C.
D.
E.
13.  One way managers can enhance instrumental cohesiveness is by ____. 
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B.
C.
D.
E.
14.  Functional conflict ____. 
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B.
C.
D.
E.
15.  One way to prevent groupthink is to ___. 
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B.
C.
D.
E.
16.  Which of the following is true regarding conformity and the Asch effect? 
A.
B.
C.
D.
E.
17.  _____ is a sense of togetherness that develops when group members are mutually dependent on one another because they believe they could not achieve the group's goals by acting separately. 
A.
B.
C.
D.
E.
18.  According to Tuckman's five-stage theory of group development, the _____ stage is a time of testing the leader's policies and assumptions. 
A.
B.
C.
D.
E.
19.  Ann is the anesthesiologist on an operating room surgical team. Ann and other members of the surgical team have trained years to master the skills necessary for their jobs. Her role on the team consists of carefully balancing the needs of the surgeons and the patient. Too little anesthesia and the surgeons can't do their job, too much and the patient dies. The success of the operation depends, in part, on the appropriate administration of the proper amount of anesthesia. Ann is a member of a(n) _____ team. 
A.
B.
C.
D.
E.
20.  _____ is a small number of people with complementary skills who are committed to a common purpose, performance goals, and approach for which they hold themselves mutually accountable. 
A.
B.
C.
D.
E.
21.  Among her coworkers, Denise has a reputation for never refilling the office coffee pot after pouring the last cup of coffee. Although it seems like a small issue, her coworkers are becoming increasingly irritated at her behavior. Denise is ____. 
A.
B.
C.
D.
E.
22.  Which of the following is a typical mistake made by management that leads to team failure? 
A.
B.
C.
D.
E.
23.  Laura is head of R&D and must decide how to allocate a fixed amount of funds. There are two top projects that Laura believes hold the most promise. She decides to arrange a structured debate for the two top proposals. Importantly, the assumptions of each proposal are identified, and a conflicting counterproposal is generated based on a different set of assumptions. Advocates of each position present and debate the merits of their proposal before Laura makes her decision. Which technique is Laura using to help her make a better decision? 
A.
B.
C.
D.
E.
24.  The web update committee consists of seven members and was formed six months ago. Its purpose is to create a web site profiling the activities and personnel of the engineering department of a large telecommunications organization. The personnel profiles are completed, but the committee has been unable to decide upon a format for the web site. Three members strongly prefer one format, whereas the other four members strongly prefer a different format. These different preferences have generated the existence of two sub-groups within the committee, with each subgroup fighting for its chosen alternative. As the subgroups battle for control, the committee is in danger of falling apart. Which stage of group decay best typifies the web update committee? 
A.
B.
C.
D.
E.
25.  Which of the following is true? 
A.
B.
C.
D.
E.
26.  According to research evidence on conflict, ____. 
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B.
C.
D.
E.
27.  Don is a member of the Compensation Advisory Council. The Advisory Council contains 10 members from a variety of areas across the university. It is charged with providing recommendations to the Human Resources Board regarding suggested compensation systems for a particular class of employees (Associate and Professional) at a large university. The responsibility of selecting from among the suggested alternatives and ultimately implementing the new compensation plan rests with the President's Council and the Human Resources Board (not with the Compensation Advisory Council). However, at any point the President's Council and Human Resources Board are free to proceed without the input of the Compensation Advisory Council. Don is a member of a _____ team. 
A.
B.
C.
D.
E.
28.  One way to counteract social loafing is to ___. 
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B.
C.
D.
E.
29.  Conflict is dysfunctional when it ____. 
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B.
C.
D.
E.
30.  In the _____ style of handling conflict, the individual uses a give-and-take approach involving moderate concern for both self and others. This style is appropriate when parties have opposite goals or possess equal power. 
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B.
C.
D.
E.
31.  _____ is an alternative dispute resolution technique where the disputing parties agree ahead of time to accept the decision of a neutral third party in a formal court-like setting, often complete with evidence and witnesses. Participation is voluntary, and statements are confidential. Decisions are based on legal merits. 
A.
B.
C.
D.
E.
32.  _____ leadership behavior seems to have favorable results in the group's late history
A.
B.
C.
D.
E.
33.  The key components of effective teamwork are ____. 
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B.
C.
D.
E.
34.  Leadership behavior seems to have favorable results in the group's early history. 
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B.
C.
D.
E.
35.  Sarah and Bill were recently hired at the local manufacturing plant. Before being hired, they were interviewed by the team members with whom they will be working. The team contains members from various areas of the manufacturing process. As part of the training process, Sarah and Bill learned how to perform several administrative tasks, including scheduling work assignments for the team. What label best describes Sarah and Bill's new team? 
A.
B.
C.
D.
E.
36.  _____ foster(s) organizational conflict. 
A.
B.
C.
D.
E.
37.  Nancy, Janice, Kim, Kristine, and Laura all work for different organizations. They get together once a week for lunch. Together they discuss work, kids, and almost everything else. What holds this group together? 
A.
B.
C.
D.
E.
38.  According to Tuckman's five-stage theory of group development, the _____ stage is when it's time to move on to other things. 
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B.
C.
D.
E.
39.  Which is not an indication that a group has become a team? 
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B.
C.
D.
E.
40.  According to Tuckman's five-stage theory of group development, members tend to be uncertain and anxious about their roles, who's in charge and the group's goals in the _____ stage
A.
B.
C.
D.
E.
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