ITIL V3 Foundation Sample Test 1:
A strategy for the successful completion of all service management projects
The path to Service Delivery and Service Support for efficient and effective utilisation of resources
Levels of teting required to deliver a Service Capability
The business perspective as perceived by the customer and the user of services
Maintenance of the technical infrastructue
Documenting and maintaining the techical skills required to manage and support the IT Infrastructure
Defining the Operational Level Agreements for the technical teams
Diagnosis of, and recovery from technical failures
Quiz Review Timeline +
Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.
Wait!
Here's an interesting quiz for you.