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IT Support Test 3

21 Questions  I  By Richardbirtle
IT support test 3
IT HelpDesk

  
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Question Excerpt

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1.  Which of the following is NOT a type of motherboard expansion slot?
A.
B.
C.
D.
2.  Which of the following is NOT a type of RAM?  
A.
B.
C.
D.
3.  What does FDISK do? 
A.
B.
C.
D.
4.  What type of connector is used to plug a telephone line into a modem?
A.
B.
C.
D.
5.  Toner cartrige is used in ?
A.
B.
C.
D.
E.
6.  Identify the tab in Task Manager that enables you to start a program that is not running on your system.
A.
B.
C.
D.
7. 
Which are examples of wireless encryption? (Select multiple answers.)
A.
B.
C.
D.
E.
F.
G.
H.
8.  Which wireless standard is faster ?
A.
B.
C.
D.
E.
9. 
Which command will reveal your Windows XP computer IP address?
A.
B.
C.
D.
10. 
What does the term "Map Network Drive" mean?
A.
B.
C.
D.
E.
11.  Which item is an example of a physical network address?  
A.
B.
C.
D.
E.
12.  Which are the default settings for a Windows XP computer network adapter?  
A.
B.
C.
D.
E.
13. 
What is the purpose of a DNS server?
A.
B.
C.
D.
14.  What is the default port number for SMTP ?
A.
B.
C.
D.
15.  Most garbage prints are the result of using _____________?
A.
B.
C.
D.
16.  What is the difference between the Bcc field and the Cc field?
A.
B.
C.
D.
17.  In Windows XP, how do you access advance startup options?
A.
B.
C.
D.
18.  What is the first step in the troubleshooting process?
A.
B.
C.
D.
19.  Windows XP includes a feature called a ______________, which is a copy of your system configuration that can be used to roll back the system to a previous state if a configuration error occurs.
A.
B.
C.
D.
20.  You are using MS Outlook 2003 or MS Outlook 2007. What is the file type that contains the autocomplete cache?
A.
B.
C.
D.
21.  If you are using an IMAP account and Outlook Express mail client, where are the messages stored?
A.
B.
C.
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