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Tell Jane that she is not allowed to see her record.
Show Jane her records.
Check her Individual Service Plan to see if there is an indication on why she should not view her records. Follow the treatment plan (ISP) guidelines and ask your Supervisor for assistance if needed.
Only let her see some of the record.
Make her sign a consent form first.
True: I have a responsibilty to know and follow client's rights.
False: I can tell the resident to go see the program manager.
Debbie Barris and Dave Lundeen
Erin Dohar and John Nekic
Brad Pitt and Angelina Jolie (Okay, Okay - I know this is a silly answer)