Use one application to create structured user manuals, wikis and more. Our awesome editing tool makes documentation a breeze and updating content easy with a full revision history. You can create from scratch or import existing files to instantly create a knowledgebase.
With ProProfs, you can create stunning & professionally designed help documentation for your online help centers, wikis, manuals, product guides and more. Your content; which can include text, audio or even videos, is automatically made compatible for different mobiles, tablets, browsers and operating software. This means that readers can access your help articles, video tutorials; etc, from anywhere, anytime and any device.
ProProfs intelligent search feature suggests pages, files and videos helping readers easily navigate through your software documentation. Along with an intuitive search functionality, you can add table of contents, breadcrumbs and cross-linking to make your documentation highly searchable for readers. Taking this a step further, you can even makes your help content rank on search engines with our SEO optimization features.
Reusing your online help documentation is easy with ProProfs online document editor. You can instantly clone an existing document and create differently branded version of it. You can also create customized content for readers based on their country, IP address, viewing devices and more with conditional content. What's more, you can update help documentation, across all your help sites, at a click using merge tags.
Publish your content as PDF or HTML in real-time without worrying about uploading HTML files, FTP or any coding at your end. ProProfs ensures that your documentation can be viewed on all mobile devices and browsers including iPhone, iPad, Android, iOS and more.
Collaborate with ease with built-in documentation tools the make managing workflows and assignments a breeze. Tracking and managing progress of multiple teams is easy with revision history. You can also control access by assigning roles and permissions.
With ProProfs, you can integrate with tons of powerful tools such as Zendesk, Wufoo, Google Analytics and more. Managing your documentation is also easy with features such as conditional content and merge tags. Additionally, you can design and configure your knowledge base using HTML and CSS.
Help your readers easily access and navigate help documentation by publishing it as an online wiki.
Create well-documented wikis, with a structured table of contents, that serve as user manuals and product guides.
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I love ProProfs user experience. The interface is easy to use yet packed with powerful settings.
Director of Technology Initiatives, Touro College
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ProProfs support is one of the best I have experienced. They truly care about their customers and deliver resolutions fast.
Health Licensing Coordinator, Nebraska Department of Human and Health Services
While online user guides and manuals can be very convenient and useful for all software programs, there is a need to make sure such a document is written properly. Online user guides and manuals need to be written with a number of considerations in mind. You must make sure you use these concepts properly if you want your manuals to be easy for readers to figure out. Read More...
Have you ever taken some time off and asked yourself why your company needs to get an online knowledge base software? There are a lot of situations where this chance may present itself to you, and you need to be critically analytical to get this right. Knowledge is indeed power, and when we think about the current age of information, there can be no better way to put this statement. Read More...
ProProfs, we regularly update our different product knowledge bases based on our customers’ feedback. We try hard to make the help articles truly useful for our customers. At the same time, we have an internal knowledge base where different departments securely share information with each other. For instance, our Sales team uses the internal knowledge base to document customer feedback.Read More...
A knowledge base can make the difference between good software and great software. For a program to be great, users have to know a program well enough to feel comfortable using it. In this sense, a knowledge base too is like a program which needs to be user friendly. Read More...
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