Useful Tips From A Guy Who Sees A Lot Of Problems
Posted 01 December 2006 - 06:19 AM
1. Symantec products are a royal pain, which is why they made a program called "SymNRT" (short for Symantec Norton Removal Tool). It is available on their website and completely removes all traces of any symantec product from a client computer. Learn to use it, as Symantec installation errors are extremely common and very had to diagnose.
2. There is a cleaning utility called CCleaner which is free and very powerful. It comes with a file cleaner, a registry clean&repair and a, uninstall menu cleaning option. It's great for removing pesky programs that refuse to get out of the uninstall menu.
3. If your windows xp refuses to boot, try the Last Known Good Configuration, If that doesn't work, boot into the recovery console and try fixboot, fixmbr and chkdsk /r.
4. Hijackthis is an amazing program to use when a customers' browser is being redirected and, well, hijacked. It works wonders when you use it woth ad-aware and spybot SD.
5. Network connection problem? Can't get online? Try the following:
Open a command prompt windows and pass these commands, or even make a batch file of them:
You can diagnose many connection errors depending on the messages you get while doing the above procedure and, usually, it's going to resolve the error .
Posted 01 December 2006 - 07:40 AM
Tip no.3 is covered in the A+ certificate and tip no.5 is covered in the Network+ certificate in case you wanted to know.
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"Success is not final, failure is not fatal: it is the courage to continue that counts."
Posted 01 December 2006 - 07:51 AM
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Posted 04 December 2006 - 09:27 PM
Posted 18 January 2007 - 12:45 AM
Posted 19 January 2007 - 05:27 PM
This also helps us determine if the isp is having issues, so that we can be prepared with how to handle the situation.
Posted 23 January 2007 - 05:40 AM
Posted 24 July 2007 - 03:13 AM
Recovery scares the crap out of me. Would any of the process destroy data for windows? We had a client's computer that wouldn't boot, and no one wanted to run the recovery console to get to the section to use fixmbr, or anything like that.
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Posted 19 August 2008 - 10:38 AM
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Posted 11 April 2011 - 11:32 PM
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