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Technical Support Interview Questions


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#1 jennyfd

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Posted 13 December 2011 - 03:57 AM

Pls share me technical interview questionaire that you have or any question asked in you interview. Thanks so much

#2 Transk53

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Posted 20 December 2011 - 11:40 AM

QUOTE (jennyfd @ Dec 13 2011, 03:57 AM) <{POST_SNAPBACK}>
Pls share me technical interview questionaire that you have or any question asked in you interview. Thanks so much


If that were possible. There would be so many scenarios that could crop up. Is there something in particular that you are un sure of?

#3 sduban

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Posted 09 January 2012 - 10:09 AM

how to add network printers

#4 JessicaSNV

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Posted 03 February 2012 - 02:57 AM

QUOTE (jennyfd @ Dec 13 2011, 03:57 AM) <{POST_SNAPBACK}>
Pls share me technical interview questionaire that you have or any question asked in you interview. Thanks so much


Hi,
You can search number of technical interview questions online with the answers provided with them. You can search them company-wise too.
For which company's questions you are looking for?


#5 zohahunt77

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Posted 07 February 2012 - 09:39 PM

When I got the job in a it Support company they ask me about internet, troubleshooting, installing linux and windows, mainframe computer, computer networking, etc. it was not tough but they took around 30 minute interview in which around 40 question they asked from me and I answered only 25 question, no doubt they hire me.


it support watford  

Edited by zohahunt77, 07 February 2012 - 09:39 PM.


#6 JessicaSNV

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Posted 09 February 2012 - 03:28 AM

QUOTE
There're all 37 questions, below some of them. If you see it's helpful, you see more at source. I hope this helps!
1. Tell me about yourself
2. What are your greatest weaknesses?
3. Why are you leaving this position?
4. What are your career goals for technical support?
5. What experience do you have in technical support field?
6. What have you done to improve your technical support knowledge in the last year?
7. What have you learned from mistakes on technical support job?
8. What is your basic technical experience and qualifications?
9. What technical skills do you possess that would benefit our company?
10. What do you know about our products and company?
11. Have you used any of our products or similar products/competitors?
12. Would you say that you are hands-on type of person?
13. What is your expected period for an average call?
14. Would you be willing to take training or classes to improve your technical skills?
15. What steps do you take for solving a technical problem?
(Source: Technical Support Interview Questions)


Very nice share. also, have a look to the articles from the same source
http://freeinterviewquestions.net/13-types-of-job-interview/
http://freeinterviewquestions.net/26-job-interview-tips/

I like them, and find them useful too.


#7 narciss

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Posted 22 February 2012 - 01:37 AM

QUOTE (jennyfd @ Dec 13 2011, 04:57 AM) <{POST_SNAPBACK}>
Pls share me technical interview questionaire that you have or any question asked in you interview. Thanks so much

Hi Jenny
Maybe I'm late. Do you have interview?
I hope this questions list is heplful you you and others members...
30 Sample Technical Interview Questions Employers May Ask You In A Job Interview...
1. Tell me what you know about our company?
2. What are 3 to 5 adjectives that would describe you professionally?
3. What are your short-term goals?
4. What are your long-term goals?
5. What are your strengths? Weakness?
6. What can you do for us that someone else cannot do?
7. Tell me about yourself?
8. What is your philosophy of management?
9. How do you stay current with technology?
10. What kind of salary are you worth? What are your salary expectations?
11. What are your five biggest accomplishments in your present or last job? In your career so far?
12. How long would it take you to make a contribution to our firm?
13. How long would you stay with us?
14. Why are you leaving your present position?
15. If you could start again, what would you do differently?
16. What is important to you in your next position?
17. If your previous Manager were in the room with us, what would he say about you?
18. How would you describe your personality?
19. Are you a problem solver? Give me an example.
20. What do your subordinates think of you?
Refer more:
Maintenance interview questions
Typical interview questions

#8 cjxicerain

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Posted 08 March 2012 - 12:50 AM

thank you for your article,My problem has been resolved.

#9 JessicaSNV

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Posted 26 March 2012 - 12:24 AM

 narciss, on 22 February 2012 - 01:37 AM, said:

QUOTE (jennyfd @ Dec 13 2011, 04:57 AM)
Pls share me technical interview questionaire that you have or any question asked in you interview. Thanks so much

Hi Jenny
Maybe I'm late. Do you have interview?
I hope this questions list is heplful you you and others members...
30 Sample Technical Interview Questions Employers May Ask You In A Job Interview...
1. Tell me what you know about our company?
2. What are 3 to 5 adjectives that would describe you professionally?
3. What are your short-term goals?
4. What are your long-term goals?
5. What are your strengths? Weakness?
6. What can you do for us that someone else cannot do?
7. Tell me about yourself?
8. What is your philosophy of management?
9. How do you stay current with technology?
10. What kind of salary are you worth? What are your salary expectations?
11. What are your five biggest accomplishments in your present or last job? In your career so far?
12. How long would it take you to make a contribution to our firm?
13. How long would you stay with us?
14. Why are you leaving your present position?
15. If you could start again, what would you do differently?
16. What is important to you in your next position?
17. If your previous Manager were in the room with us, what would he say about you?
18. How would you describe your personality?
19. Are you a problem solver? Give me an example.
20. What do your subordinates think of you?




Hi,
They are nice questions but most of them are HR interview's questions, not of technical interview.

Edited by JessicaSNV, 26 March 2012 - 12:25 AM.


#10 billybrown

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Posted 25 June 2012 - 11:38 AM

 JessicaSNV, on 26 March 2012 - 12:24 AM, said:

Hi, They are nice questions but most of them are HR interview's questions, not of technical interview.

Here are some Tech Interview questions:

1. Can you tell me how to setup a home LAN?
2. What would you do to troubleshoot a computer if the computer reboots over and over again after loading Windows?
3. What would you do to troubleshoot an issue in which Microsoft Outlook will not load?
4. What steps would you perform to troubleshoot a printer that stopped printing?
5. What steps would you perform to troubleshoot a computer that lost Internet access?
6. Can you describe how DHCP works?
7. Can you tell me what DNS stands for?
8. Can you describe how DNS works?
9. Can you explain client/server relationship?

Hope this helps some.





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