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#1 tamcox

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Posted 21 May 2008 - 02:37 AM

Windows xp Pro

Hello,

Just wondered if anybody has an idea as to what the problem might be?


I tried to install webplus 10 and get this error software\classes\clsid{D27CDB6E}-AE6D-11CF-96B8-444553540000\PROGID verify that you have sufficent access to that key

Regards,

Tam

#2 tamcox

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Posted 21 May 2008 - 06:27 AM

QUOTE(cbrzana @ May 21 2008, 04:21 AM) <{POST_SNAPBACK}>
That's a cryptic error if I've ever seen one smile.gif

Have you googled the error message you get? That's usually my first step with errors like this.

My first guess would be you are installing this software without the necessary level of permissions -- are you an admin on this PC?




Yes that was the first thing I did, Hence my post for help, The funny thing is though is that it installs ok on my laptop,

I presume that I have Admin right has I am the only one using it,

Thanks for your help

Tam

#3 tdlokesh

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Posted 21 May 2008 - 08:56 PM

QUOTE(tamcox @ May 21 2008, 07:57 PM) <{POST_SNAPBACK}>
Yes that was the first thing I did, Hence my post for help, The funny thing is though is that it installs ok on my laptop,

I presume that I have Admin right has I am the only one using it,

Thanks for your help

Tam




Hi thanks for the sharing of errors

#4 tamcox

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Posted 23 May 2008 - 11:09 AM

QUOTE(tdlokesh @ May 21 2008, 08:56 PM) <{POST_SNAPBACK}>
Hi thanks for the sharing of errors



Great News I managed to fix the problem and I am please to say that I have managed to Install webplus ,Actually, the way I got around it was to give myself "Full Control"
permissions to the entire registry prior to attempting to install ,

Tam





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