Public Relations: Lecture Chapter 9

24 cards

Public Relations


 
  
Created Feb 18, 2010
by
kayschab

 

 
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1
What are opinions on controversial issues that one can express in public without isolating...
 
public opinion
2
the sum of individual opinions on an issue affecting those individuals?
 
public opinion
3
Collection of views held by person interest in the subject?
 
public opinion
4
x
 
x
5
What are key ideas in understanding public opinion?
 
self-interestimportants of events in formation of political opinion
6
x
 
x
7
How do opinion leaders serve as catalysts?
 
through their knowledge and ability to articulate ideas
8
What are two types of leaders?
 
formal/power, informal
9
Formal leaders have what kind of positions?What information are they asked for info about?
 
positions of powerabout specific issues related to their areas of responsibility or concern
10
Informal leaders have clout with peers, why?
 
because of a special characteristic
11
What is the two step flow theory of communication?
 
- Public opinion is formed by those who have shifted info, evaluated it, and formed an opinion.-...
12
What is the multiiple step flow?
 
makers get their info from a lot of peoplethen share it with their circle of friends
13
x
 
x
14
Public relations are major players in forming public opinion how?
 
they often provide the mass media with the info in the first place
15
What are info subsidies?
 
info from pr for free
16
What theories help practitioners understand mass media effects?
 
- agenda setting- media dependency- framing theory- conflict theory
17
How is persuasion used?
 
1- to change or neutralize negative opinion2- crystalize latent opinion and positive attitudes3-...
18
What is the dominant view of public relations?
 
pesuasive communication on behalf of the client
19
Ethos?Logos?Pathos?
 
credibilitylogical argumentemotion
20
How do PR practitioners use persuasion?
 
lead to changes
21
The effectiveness of persuasion techniques is?
 
greatly exaggerated
22
x
 
x
23
x
 
x
24
What do persuasive messages require?
 
truth, honesty, and candor

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