Public Relations: Chapter 10

Public Relations

105 cards   |   Total Attempts: 182
  

Cards In This Set

Front Back
PR must develop communication strategies and processes to influence the course of conflicts how?
To the benefits of the organizationto the benefit of the organization's constituents
What is the use of pr to influence the course of a conflict, and ultimately a crisis?
Strategic conflict management
What are the key components of strategic conflict management?
- strategic- achieving- management- planned action- competition- striving- conflict- sharp opposition
What occurs when two or more groups of an organization vie for the same resources?
Compeition
What occurs when two groups direct their efforts against each other?
Conflict
The most competition lies where?
B/w competition for profit, rather than nonprofit
Competition- eye on...conflict- eye on...
The prizethe opposition
Proffesional practice and competition/conflict:your organizations behavior must be?
Honorable/defensible
Proffesional practice and competition/conflict:your organization must be?
Ethical
Proffesional practice and competition/conflict:your organizations mission must be?
Worthy
Proffesional practice and competition/conflict: your advocacy of the organization has?
Integrity
Your organization works at creating?
Mutual benefit
A pr professional will need to look where before dealing w/competition or conflict campaigns?
Needs of organization and managing those conflicts
Dealing with issues early on equals?
More efficentmorally correct
Stance-driven approach?
- determine stance of the organization- stance determines strategy