Organizational Management Flashcards Chapter: 3

Flashcards for my organizational class for chapter 3 

18 cards   |   Total Attempts: 182
  

Cards In This Set

Front Back
ETHICAL DILEMMA
The quandary people find themselves in when they have to decide if they should act in a way that might help another person or group even though doing so might go against their own self-interest
ETHICS
The inner guiding moral principles, values, and beliefs that people use to analyze or interpret a situation and then decide what is the "right" or appropriate way to behave
STAKEHOLDERS
The people and groups that supply a company with its productive resources and so have a claim on and stake in the company
RULES FOR ETHICAL DECISION MAKING
-Moral Rights Rule-Practical Rule-Justice Rule-Utilitarian Rule
MORAL RIGHTS RULE
An ethical decision should maintain and protect the fundamental rights and privileges of people
PRACTICAL RULE
An ethical decision should be one that a manager has no hesitation about communicating to people outside the company because the typical person in a society would think the decision is acceptable
JUSTICE RULE
An ethical decision should distribute benefits and harm among people in a fair, equitable, and impartial manner
UTILITARIAN RULE
An ethical decision should produce the greatest good for the greatest number of people
TRUST
The willingness of one person or group to have faith or confidence in the goodwill of another person, even though this puts them at risk
REPUTATION
The esteem or high repute that individuals or organizations gain when they behave ethically
SOCIETAL ETHICS
Standards that govern how members of a society are to deal with each other on issues, such as fairness, justice, poverty, and the rights of the individual
PROFESSIONAL ETHICS
Standards that govern how members of a profession are to make decisions when the way they should behave is not clear-cut
INDIVIDUAL ETHICS
Personal values and attitudes that govern how individuals interact with other people
ETHICS OMBUDSMAN
An ethics officer who monitors an organization's practices and procedures to be sure they are ethical
DIVERSITY **
Differences among people in age, gender, race, ethnicity, religion, sexual orientation, socioeconomic background, and capabilities/disabilities