Organizational Behavior -clep

115 cards

clep - orginaztional behavior  


 
  
Created Nov 11, 2010
by
michferrall

 

 
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  Side A   Side B
1
____is the ability to transfer data into a report
 
written communication
2
when a leader applies government law in a decision making she is acting
 
ethically
3
_____sets the limits on the range of development of characteristics
 
Experiences
4
Emotional intelligence includes all of the following components EXCEPT which one (self awareness-social...
 
internal locus of control
5
the component of an attitude that includes moods and feelings is which of the following
 
affective
6
what sets limits on the range of development of characteristics
 
heredity
7
WHAT is the extent to which the person perceives acts in the same manner in different situations...
 
disticinctiveness
8
WHAT IS THE RESULT OF A BEHAVIOR
 
a consequence
9
what are social learning activities
 
vicarious learning - symbolizing - self control
10
the implicit assumption that people tend to be motivated by the desire to harm other is
 
hostile bias
11
what refers to only one person spreading the message to most everyone else
 
gossip chain
12
WHAT is the degree to which a society minimizes differential treatment between the genders
 
gender egalitarianism
13
what type of leader is seen as visionary inspiring and daring
 
Transformational
14
being a good listener sensitive to differences and seeking to understand represents a person...
 
social empathy
15
a person using the _______ style may say - i try to dig into an issue to find a solutiono good...
 
collaborating
16
when you act on the basis of how the general public would likely respond to the disclosure...
 
disclosure principle
17
WHAT is the deliberate process for generating new ideas by changing ways of interpreting information
 
the lateral thinking method
18
Which is a feature of network design
 
bureaucracy
19
what is a strategy of Porter
 
lowest price
20
diversity represents -------------- among people
 
differences and similiarties
21
WHAT provides the means by which new employees learn which 'ropes' to pay attention to and...
 
organizational socialization
22
any planned change in a program should require a careful examiniation of employee
 
readiness
23
what is the degree to which subordiantes personal willingness to support the leaders decision...
 
importance of commitment
24
Emotional intelligence includes all of the following components EXCEPT which one?
 
internal locus of control (other aswers were: self awareness -social empathy-self motivation)
25
The process by which individuals learn to link the information from a neutral stimulus to a...
 
classical conditioning (other choices were: reinforcement -operant conditionin - social learning)
26
________ is an individual's preference for a second-level outcome.
 
Valence (other choices - instrumentality -expectancy-first-level outcome)
27
A leader who takes a command-and-control approach to management is following which theoretical...
 
Theory X (other choices -Theory Y-Behavioral-Contingent)
28
The primary power of transactional leaders comes from their ________.
 
Formal authority (other answers-influence ability-referent power--subordinate relationships)
29
________ involves traditional win-lose situations.
 
Correct Answer - distributive negotiation (other choices -collaborating conflict style-integrative...
30
The ________ model describes the limitations of rationality and emphasizes the decision-making...
 
Correct answer - bounded rationality (other choices - decision making-rational - ethical)
31
________ involves the ability to incorporate principles that distinguish right from wrong in...
 
Correct answer - Ethics competency (other choices were-Ethical decisions-morality-Ehtics)
32
All of the following are strategies of Porter EXCEPT which one?
 
Correct - lowest price (other choices - cost leadership - differentiation - focus)
33
Creating change for the purpose of creating shareholder value is considered a(n) ________.
 
Correct answer - economic approach (other choices- OD approach-bureaucratic approach-entrepreneurial...
34
________ reinforcement is when the reinforcement is delivered after some, but not every occurrence...
 
Correct answer - intermittent (other choices - Continuous - fixed and ratio)  
35
________ is an individual's preference for a second-level outcome.
 
Correct answer - Valence (other choices - instrumentality - expectancy - first level outcome)
36
________ sets the limits on the range of development of characteristics.
 
Heredity
37
________ personality theory is a person's beliefs about the relationships between another's...
 
Implicit
38
________ is the removal of all reinforcing events.
 
Extinction Other answers- punishment -negative reinforcement - failure
39
________ is an individual's preference for a second-level outcome.
 
Valence
40
Type B personality refers to a person who may do all of the following EXCEPT which one?
 
Answer - strive to do more in lest time
41
________ reflect the use of time in a culture.
 
Correct answer - chronemics
42
________ is the degree to which a society minimizes differential treatment between the genders.
 
Gender egalitarianism
43
________ involves traditional win-lose situations.
 
- distribtive negotiation
44
    The ________ model describes the limitations of rationality...
 
bounded rationality
45
A disadvantage of the ________ design is that it fosters a limited point of view on a narrow...
 
Functional
46
________ provides the means by which new employees learn which "ropes" to pay attention to...
 
Organizational socialization
47
Creating change for the purpose of creating shareholder value is considered a(n) ________.
 
Economic approach
48
anticipatory emotions
 
refer to the emotions that individuals believe they will feel after achievement of or failure...
49
ethical dilemma
 
occurs when a decision must be made that involves multiple values.occurs when a decision must...
50
diversity competency
 
ncludes the knowledge, skills, and abilities to value unique individual, group, and organizational...
51
culture
 
is the dominant pattern of living, thinking, feeling, and believing that is developed and transmitted...
52
change competency
 
includes the knowledge, skills, and abilities to recognize and implement needed adaptations...
53
across cultures competency
 
includes the knowledge, skills, and abilities to recognize and embrace similarities and differences...
54
The process by which individuals learn to link the information from a neutral stimulus to a...
 
answer - classical conditioning
55
________ is the removal of all reinforcing events.
 
Extinction
56
All of the following are social learning activities except ________.
 
Answer - reinforcement
57
Motivators include all of the following EXCEPT which one?
 
Answer - salary
(other choices - the work itself - advancement - responsibility - all are...
58
All of the following are considered behavioral effects of high stress EXCEPT which one?
 
The answer is - resentment -
(other answers - substance abuse - absenteeism - difficulty...
59
Transformational 
 
________ leaders are seen as visionary, inspiring and daring.
60
intellectual stimulation 
 
________ is the degree to which the leader challenges assumptions.
61
A(n) ________ is a small number of employees with complimentary competencies who are committed...
 
answer = team
(other choices - group - formal group - informal team)
62
________ require two or more individuals acting in cooperation to achieve.
 
Answer - super objectives
(other choices -team goals - subgoals - superordinate goals)
63
________ happens when teams don't commit to a clear set of goals and plan of action.
 
Answer - avoidance of accountability (other answers - the bad apple effect - absence of trust...
64
________ conflict means that an individual must decide whether to do something that is expected...
 
answer - avoidance - conflict
(other choices - approach - approach / avoidance avoidance...
65
________ involves traditional win-lose situations.
 
Answer - distributive negotiation
66
When you act on the basis of how the general public would likely respond to the disclosure...
 
Answer - disclosure principle
67
________ is a process in which individuals state as many ideas as possible in a short amount...
 
Traditional brainstorming
68
A mechanistic organization is designed so that individuals will behave ________.
 
Answer - in a predictable way
69
All of the following are features of network design EXCEPT which one?
 
answer - bureaucracy
70
Managers in a(n) ________ use measurable and demanding goals to motivate employees
 
Answer - market
71
________ provides the means by which new employees learn which "ropes" to pay attention to...
 
organizational socialization
72
________ are accustomed to learning in a classroom with a teacher and want to work through...
 
Answer - boomers
73
Creating change for the purpose of creating shareholder value is considered a(n) ________.
 
answer - economic approach
74
Individuals resist change based on all of the following EXCEPT which one?
 
excitement
75
Any planned change in a program should require a careful examination of employee ________.
 
readiness
76
The component of an attitude that includes moods and feelings is which of the following?
 
affective
77
________ is the removal of all reinforcing events.
 
Extinction
78
________ require two or more individuals acting in cooperation to achieve.
 
superordinate goals
79
________ conflict means that an individual must decide whether to do something that is expected...
 
approach-avoidance
80
Which of the following roles is considered part of a manager's duties as a decision-maker?
 
Negotiator
81
The systems perspective of organizational behavior emphasizes:
 
the environment in which the organization operates.
82
In the current business environment, it is important for the members of a company's board of...
 
True
83
There is strong evidence suggesting that organizational citizenship directly improves productivity.
 
False
84
Which of the following statements most accurately reflects the contemporary view of learning...
 
People consciously choose behaviors that produce desirable outcomes.
85
Workers who are compensated on a piece-rate basis are likely to decrease the number of work...
 
False
86
Which of the following roles is considered part of a manager's duties as a decision-maker?
 
Negotiator
87
________ are defined as judgments that affect employees' beliefs regarding superiority and...
 
Prejudices
88
Cultures whose values are tied to traditions and social obligations, such as the United States...
 
False
89
There is strong evidence suggesting that organizational citizenship directly improves productivity.
 
False
90
Which of the following statements most accurately reflects the contemporary view of learning...
 
. People consciously choose behaviors that produce desirable outcomes.
91
Which of the following is NOT a function of performance measurement?
 
d. Involving employees in the goal-setting process.
92
The third stage of the general adaption syndrome model of stress is known as:
 
exhaustion
93
Which of the following is considered a behavioral consequence of stress?
 
excessive smoking
94
Nonprogrammed decisions are common:
 
b. among top managers who make long-term, strategic decisions.
95
Organizational culture often has a particularly large role in shaping managers':
 
risk propensity
96
Groups are defined according to all of the following terms EXCEPT:
 
membership
97
Team members with strong problem-solving and decision-making skills are expected to ________...
 
analyze tradeoffs
98
After the decision is made to proceed with the team-building process, which of the following...
 
Planning the transfer of authority
99
A gainsharing plan requires that all members of a team acquire specific core skills before...
 
False
100
A message's ________ determines which symbols will be used to convey a message between two...
 
encoding
101
The Michigan leadership studies concluded that employee-centered leader behavior differs from...
 
b. seeks to achieve high performance by paying attention to the human aspects of the...
102
Although the presence of in-groups and out-groups is well-known, there is little evidence suggesting...
 
FALSE
103
People engage in impression management:
 
d. to alter others' perception of them as a way to enhance their career.
104
Two parties are likely to engage in ________ if their goals conflict with each other and the...
 
COMPETITION
105
Which of the following is an element of the informal organization?
 
a. values
106
Six Sigma was developed by
 
d. Motorola.
107
Which of the following statements is true concerning change?
 
d. Global competition is the leading force driving change at work.
108
2 Power distance is:
 
d. the degree to which a culture accepts unequal distribution of power.
109
The rule-based theory of ethical behavior:
 
emphasizes the character of the act itself rather than its effects.
110
Which of the following is not a basic proposition of interactional psychology?
 
a. A person is changed by situations, rather than changing situations.
111
Type theory states that introverts:
 
have excellent social skills but prefer the internal world of ideas, thoughts, and concepts.
112
identify the five major barriers to social perception.
 
selective perception, stereotyping, first-impression error, projection and self-fulfilling...
113
People with internal attributions:
 
d. include such causes as ability and effort.
114
Cognitive dissonance is caused by a conflict between
 
b. attitudes and behavior.
115
Which of the following is a level of cognitive moral development?
 
a. the premoral level


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